NorthStar 961 Install Manual

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Contents

NorthStar 961 Install Manual Manual pdf 13 page image

SECTION ONE - Introduction961/962 INSTALLATION MANUAL Revision A Page 3Using the DealerExpress webpagesYou can visit the Dealer Express area on Northstar’s website for onlineservice-related information (contact Northstar for your dealer passwordbefore clicking on the Dealer Express link), including the following:• service bulletins (for known issues and solutions)• software update information (for new software features)• service request form (for sending systems back)• 961/962 support request form (for 961/962 service)• service status request form (for systems currently under repair)• warranty registration form (for registering new products)Hearing from you Your feedback is important and helps Northstar ensure that this manualis a valuable resource for all marine technicians. Send your questions,comments, or suggestions about this manual to:docs@northstarcmc.comOrderingreplacementpartsTo order spare parts or replacement/missing parts, call the Northstar SalesDepartment at 978/897-6600 or 800/628-4487.Servicing the systemWarranty repair of the system is performed only by authorized Northstardealers or at the Northstar factory. Service includes a complete hardwareand software check-out.For a 961/962 under warranty, shipping charges to the factory are theonly cost for factory repair. The repaired 961/962 will be returned viaprepaid economy ground freight (freight for units returned overseas ischargeable).A 961/962 and any accessories returned for warranty repair that aredetermined to be without fault are subject to a handling charge.NOTE:For systems still under warranty, field repairs are notauthorized and will void the warranty!