E–355. TROUBLESHOOTINGThis section helps you resolve problems you may encounter while setting up or using the projector.StandbyCooling downLamp in High-Bright modeLamp in Eco modeOne minute after lamp is turned onRetrying to turn on lamp3 minutes after lamp is turned on inEco modeLamp has reached its end of life(2000 hours or over)Lamp life has reached its end of life(2100 hours or over)Lamp or filter cover error (3 locations)Fan errorLamp errorTemperature errorPower/ Status Light MessagesCommon Problems & SolutionsConditionDoes not turn onNo pictureImage isn’t square to thescreenPicture is blurredImage is scrolling vertically,horizontally or bothRemote control does notworkStatus indicator is lit or blink-ingCross color in RGB mode• Check that the power cable is plugged in and that the power button on the projector cabinet or the remotecontrol is on.• Ensure that the lamp cover is installed correctly. See page E-33.• Check to see if the projector has overheated or the lamp usage exceeds 2100 hours (3150 hours in Ecomode). If there is insufficient ventilation around the projector or if the room where you’re presenting is particu-larly warm, move the projector to a cooler location.• Use the menu to select your source (Video, S-Video or RGB). See page E-28.• Ensure your cables are connected properly.• Use menus to adjust the brightness and contrast. See page E-28.• Remove the lens cap.• Reset the settings or adjustments to factory preset levels using the Factory Default on the Image OptionsMenu in Advanced mode. See page E-30.• Reposition the projector to improve its angle to the screen. See page E-14.• Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page E-28• Adjust the focus. See page E-24.• Reposition the projector to improve its angle to the screen. See page E-14.• Ensure that the distance between the projector and screen is within the adjustment range of the lens. Seepage E-15.• Use menus or Source button on the remote control or the cabinet to select the source you want to input.• Install a new battery. See page E-34.• Make sure there are no obstacles between you and the projector.• Stand within 22 feet (7 m) of the projector. See page E-13.• See the Power/ Status Light messages above.• If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position and ClockAdjust on the Advanced Options Menu. See page E-30.Problem Check These ItemsSteady orangeBlinking greenSteady greenSteady greenBlinking greenBlinking greenSteady greenSteady greenSteady orangeSteady orangeSteady orangeSteady orangeSteady orange–––Steady greenNo light in High-Bright modeBlinking green in Eco modeBlinking orangeBlinking greenSteady red (High-Bright mode)/Steady orange (Eco mode)Steady redBlinking red (1 sec interval)Blinking red (8 sec interval)Blinking red (12 sec interval)Blinking red (4 sec interval)–Blinks green for 30 seconds––The message “Please wait a little” appearsThe projector retries 3 times at an inter-val of 15 sec for max. 45 sec)Fixed at High-Bright mode. Lamp modecan be changed on the menuMessage appears on screen during 2000-2100 hours of lamp usage. The projectorreaches its end of life. Please replace thelamp as soon as possibleThe projector is in standby mode and can-not be turned on.The projector is in standby mode and can-not be turned on.The projector is in standby mode and can-not be turned on.The projector is in standby mode and can-not be turned on.The projector is in standby mode and can-not be turned on.Power Indicator Status Indicator Note