General Information Section 11-4 Part Number 000000966 03/09Owner Warranty Registration CardGENERALThe packet containing this manual also includeswarranty information. Warranty coverage begins the dayyour new ice machine is installed.If you do not return your OWNER WARRANTYREGISTRATION CARD, Manitowoc will use the date ofsale to the Manitowoc Distributor as the first day ofwarranty coverage for your new ice machine.Commercial Warranty CoverageGENERALThe following Warranty outline is provided for yourconvenience. For a detailed explanation, read thewarranty bond shipped with each product.Contact your local Manitowoc Distributor, Manitowoc Ice,Inc. or visit our website at www.manitowocice.com if youneed further warranty information.PARTS1. Manitowoc warrants the ice machine against defectsin materials and workmanship, under normal useand service for three (3) years from the date oforiginal installation.2. The evaporator and compressor are covered by anadditional two (2) year (five years total) warrantybeginning on the date of the original installation.LABOR1. Labor required to repair or replace defectivecomponents is covered for three (3) years from thedate of original installation.2. The evaporator is covered by an additional two (2)year (five years total) labor warranty beginning onthe date of the original installation.EXCLUSIONSThe following items are not included in the ice machine’swarranty coverage:1. Normal maintenance, adjustments and cleaning.2. Repairs due to unauthorized modifications to theice machine or use of non-standard parts withoutprior written approval from Manitowoc Ice, Inc.3. Damage caused by improper installation of the icemachine, electrical supply, water supply or drainage,or damage caused by floods, storms, or other acts ofGod.4. Premium labor rates due to holidays, overtime,etc.; travel time; flat rate service call charges;mileage and miscellaneous tools and materialcharges not listed on the payment schedule.Additional labor charges resulting from theinaccessibility of equipment are also excluded.5. Parts or assemblies subjected to misuse, abuse,neglect or accidents.6. Damage or problems caused by installation,cleaning and/or maintenance proceduresinconsistent with the technical instructionsprovided in this manual.AUTHORIZED WARRANTY SERVICETo comply with the provisions of the warranty, arefrigeration service company qualified andauthorized by a Manitowoc distributor, or aContracted Service Representative must perform thewarranty repair.NOTE: If the dealer you purchased the ice machine fromis not authorized to perform warranty service, contactyour Manitowoc distributor or Manitowoc Ice, Inc. for thename of the nearest authorized service representative.Service CallsNormal maintenance, adjustments and cleaning asoutlined in this manual are not covered by thewarranty. If you have followed the procedures listed onpage 5-1 of this manual, and the ice machine still doesnot perform properly, call your authorized servicecompany.ImportantComplete and mail the OWNER WARRANTYREGISTARATION CARD as soon as possible tovalidate the installation date.