Lenovo 10B0 Maintenance Manual

Also see for 10AX: User guide

Contents

ContentsChapter1.About this manual . . . . . . 1Important safety information . . . . . . . . . . 1Chapter2.Safety information. . . . . . 3General safety . . . . . . . . . . . . . . . . 3Electrical safety . . . . . . . . . . . . . . . 3Safety inspection guide . . . . . . . . . . . . 5Handling electrostatic discharge-sensitivedevices . . . . . . . . . . . . . . . . . . 5Grounding requirements . . . . . . . . . . . . 6Safety notices (multi-lingual translations) . . . . . 6Chapter3.General information . . . . 29Specifications . . . . . . . . . . . . . . . 29For machine types: 10B0, 10B1, 10B2, and10B3. . . . . . . . . . . . . . . . . 29For machine types: 10B4, 10B5, 10B6, and10B7. . . . . . . . . . . . . . . . . 30For machine types: 10AX and 10AY . . . . 31Lenovo programs . . . . . . . . . . . . . 31Accessing Lenovo programs on the Windows7 operating system . . . . . . . . . . . 31Accessing Lenovo programs on the Windows8 or Windows 8.1 operating system . . . . 33Lenovo Support Web site . . . . . . . . . . 33Chapter4.General checkout . . . . . 35Problem determination tips. . . . . . . . . . 35Chapter5.Troubleshooting anddiagnostics . . . . . . . . . . . . . . 37Basic troubleshooting . . . . . . . . . . . . 37Accessing Control Panel on the Windows 8 orWindows 8.1 operating system . . . . . . . . 38Troubleshooting procedure . . . . . . . . . . 38Troubleshooting . . . . . . . . . . . . . . 39Audio problems . . . . . . . . . . . . 39CD problems . . . . . . . . . . . . . 41DVD problems . . . . . . . . . . . . . 42Intermittent problems . . . . . . . . . . 43Hard disk drive problems. . . . . . . . . 43Keyboard, mouse, or pointing deviceproblems . . . . . . . . . . . . . . . 44Monitor problems. . . . . . . . . . . . 46Networking problems . . . . . . . . . . 48Option problems . . . . . . . . . . . . 51Performance and lockup problems . . . . . 51Printer problems . . . . . . . . . . . . 53Serial port problems. . . . . . . . . . . 54Software problems . . . . . . . . . . . 54USB problems . . . . . . . . . . . . . 55Diagnostics . . . . . . . . . . . . . . . . 55Lenovo Solution Center . . . . . . . . . 56Chapter6.Using the Setup Utilityprogram . . . . . . . . . . . . . . . . 57Starting the Setup Utility program . . . . . . . 57Viewing and changing settings . . . . . . . . 57Using passwords. . . . . . . . . . . . . . 57Password considerations. . . . . . . . . 58Power-on password. . . . . . . . . . . 58Administrator password . . . . . . . . . 58Setting, changing, and deleting a password . 58Erasing lost or forgotten passwords (clearingCMOS) . . . . . . . . . . . . . . . . 58Enabling or disabling a device . . . . . . . . 59Selecting a startup device . . . . . . . . . . 59Selecting a temporary startup device . . . . 59Selecting or changing the startup devicesequence . . . . . . . . . . . . . . . 60Enabling ErP compliance mode . . . . . . . . 60ICE performance mode . . . . . . . . . . . 61ICE thermal alert . . . . . . . . . . . . . . 61Changing the BIOS settings before installing a newoperating system. . . . . . . . . . . . . . 62Exiting the Setup Utility program . . . . . . . 62Chapter7.Symptom-to-FRU Index . . 63Hard disk drive boot error . . . . . . . . . . 63Power supply problems . . . . . . . . . . . 63Beep symptoms . . . . . . . . . . . . . . 63POST error codes . . . . . . . . . . . . . 64Miscellaneous error conditions . . . . . . . . 65Undetermined problems . . . . . . . . . . . 66Chapter8.Locations . . . . . . . . . 69For machine types: 10B0, 10B1, 10B2, and10B3 . . . . . . . . . . . . . . . . . . 69Locating connectors, controls, and indicatorson the front of your computer . . . . . . . 69Locating connectors on the rear of yourcomputer . . . . . . . . . . . . . . . 70Locating major FRUs and CRUs . . . . . . 71Looking up FRU information . . . . . . . 73Locating parts on the system board . . . . 73Locating internal drives . . . . . . . . . 75© Copyright Lenovo 2013 i