2 Service and Maintenance64 Keysight U1281A/U1282A Service GuideReturning the Multimeter for ServiceBefore shipping your multimeter for repair or replacement, Keysight recommendsthat you acquire the shipping instructions from the Keysight Service Center. Aclear understanding of the shipping instructions is necessary to secure yourproduct for shipment.1 Attach a tag to the multimeter with the following information:– Name and address of owner– Multimeter model number– Multimeter serial number– Description of the service required or failure indications2 Remove all accessories from the multimeter. Do not include accessoriesunless they are associated with the failure symptoms.3 Place the multimeter in its original container with appropriate packagingmaterial for shipping.If the original shipping container is not available, place your unit in a containerwhich will ensure at least 4 inches of compressible packaging material around allsides for the multimeter. Use static-free packaging materials to avoid additionaldamage to your unit.NOTE Keysight suggests that you always insure your shipments.