20ReferenceProblem Possible cause Possible solution ReferencepageFiles stored on thecomputer are notdisplayed.The Ethernet cable is notconnected.Make sure the Ethernet cable is connectedproperly. (Insert the Ethernet cable until itclicks.)6A wrong cable is used. When connecting the main unit to a router,use a straight-through cable. 6CyberLink Media Server isnot installed.Install CyberLink Media Server to the com-puter. 7Incorrect IP addresseshave been set manually.(When DHCP function isnot used)Check that the same values are set in thefirst, second and third group of digits and dif-ferent values are set in the fourth group ofdigits for the main unit and the computer.11-15A file is not playedback properly.Another device is using thenetwork connected to themain unit.If another device is using the network whilethe main unit is playing back a file, the net-work may be confused, image frames maydrop and sound may skip. Remove thedevice from the network before playing backa file.-A video, audio orstill picture file can-not be played back.The file type is not compati-ble with this system.Use a file of the playable type. 3The file is corrupted. You cannot play back a corrupted file. -Troubleshooting