Page 188 Setting Preferences for Your CommunicatorNetwork Preferences menu commandsThe Network Preferences screen includes menu commands to make it fast and easy to createand edit service templates. TCP/IP application menus are show here for your reference.See page 31 for more information about choosing menu commands.Service menuOptions menuTCP/IP troubleshootingIf you are having a problem establishing a network connection using TCP/IP, check this sectionand try the suggestions listed.Checking your wireless service statusMake sure the wireless mode on your communicator is active and that you are in a coverage area.The LED on the top of your communicator and the signal bars at the top of the PhoneBook screenprovide visual cues about the wireless mode status. See page 15 and page 80 for details.Displaying expanded Service Connection Progress messagesIt’s helpful to identify at what point in the login procedure the connection fails. An easy way to dothis is to display the expanded Service Connection Progress messages. Expanded ServiceConnection Progress messages describe the current stage of the login procedure. Press thebottom scroll button at any point during login to display these messages.Viewing the Network LogIf viewing the expanded Service Connection Progress messages does not give you enoughinformation to find out why you cannot connect to your ISP or dial-in server, take a look at theNetwork Log. The Network Log lists all of the communication that occurs between yourcommunicator and your dial-in server during the login procedure. The information in the NetworkLog can help your ISP or your System Administrator pinpoint where the login procedurecommunication fails and why.To view the Network Log:1. Press Menu .2. Under Options, select View Log (/V).3. Use the scroll buttons to see the entire Network Log.4. Hold Option and press Return to finish.
