30 Gateway ALR 7200R User’s Guide SupplementHard Disk ProblemsThe SCSI drive is not recognized by the system.The IDE drive is not recognized by the system.Probable Cause SolutionThe primary IDE devicemay be disabled.Restart your computer, and then press F1 to enterthe setup program. From the Peripheral Configuration |Advanced menu, set the Primary IDE Interface andPrimary IDE Status to Enabled.The SCSI bus is notproperly terminated.Make certain the last device on the SCSI chain isproperly terminated.The drive is configuredwith a conflicting SCSIaddress.Change the device’s SCSI address to one that isnot currently being used by the system.The cables are notconnected correctly.Open the system and check the cable connections.Probable Cause SolutionThe primary IDE devicemay be configuredincorrectly.Restart your computer, and then press F1 to enterthe setup program. From the Main menu, set thePrimary IDE Master to Auto Configured.The drive may not beconfigured properly.Consult the hard disk user’s guide for instructionson how to configure the drive.The drive cables are notconnected properly.Open the system and check all cables connectedto the controller card.The drive controller is notseated properly.Open the system and reseat the drive controller.