105Troubleshootingwww.gateway.comBIOSThe settings in the BIOS Setup utility are not retained■ Replace the CMOS battery. For instructions, see “Replacing the CMOSbattery” on page 77.CD driveYour server does not recognize a CD or the CD drive■ Restart your server, then open the BIOS Setup utility by pressing andholding F2 while your server restarts. Make sure that the IDE controllersare enabled. For more information, see “Using the BIOS Setup Utility” onpage 89.■ Reinstall the device driver. For instructions, see Using Your Server CompanionCD.■ Make sure that the drive is configured correctly by following theinstructions in the drive’s documentation.■ Turn off your server, then remove the combination drive and push it inagain to make sure the drive is seated correctly. For instructions, see“Replacing the CD/diskette drive in the Flex Bay” on page 49.Your CD drive tray does not open■ Press a straightened paper clip wire into the CD drive’s manual eject hole.The drive tray opens.■ If this problem happens frequently while the server is turned on, the drivemay be defective.Diskette driveThe diskette drive is not recognized■ Restart your server.■ Turn off your server, then remove the combination drive and push it inagain to make sure the drive is seated correctly. For instructions, see“Replacing the CD/diskette drive in the Flex Bay” on page 49.
