Modem problems 135The system does not recognize a new or second processorModem problemsThe system does not recognize the modemA memory chip is faulty Replace the card with the faulty chip. Third-partydiagnostic programs can help determine which chip ormemory segment is failing.Probable cause SolutionThe processor was installedincorrectlyCheck the installation. Make sure that the processoris fully seated in its socket. The processor should berecognized automatically if it was installed correctly.The processor speed was notset correctly in the BIOS SetuputilityIf the server BIOS lets you select the processorspeed, make sure that you have selected the properspeed.The system only detected oneprocessorEnable the processor retest in the BIOS Setup utility.Probable cause SolutionThe modem has not beenadded as new hardwareAdd the modem as new hardware.The modem is not connectedto a live phone jackMake sure that the line connected to the modem isworking and plugged into the appropriate port on themodem (line port).The telephone line is in use If the modem shares the jack with another device, makesure that the other device does not have the port open.The modem is not configuredwith a valid interrupt oraddressCheck the system settings for possible conflicts. If oneexists, correct the problem by selecting an availableinterrupt and address.Probable cause Solution
