Contact InformationIf you purchased this product through an Authorized Channel Partner, please contact the seller directly.General Contact InformationOnline technical support and GlobalCare www.geautomation.com/supportAdditional information www.geautomation.comSolution Provider solutionprovider.ip@ge.comTechnical SupportIf you have technical problems that cannot be resolved with the information in this manual, please contact us bytelephone , or on the web at www.geautomation.com/supportAmericasPhone 1-800-433-2682International Americas Direct Dial 1-780-420-2010 (if toll free 800 option is unavailable)Customer Care Email customercare.ip@ge.comPrimary language of support EnglishEurope, the Middle East, and AfricaPhone +800-1-433-2682EMEA Direct Dial +420 239015850 (if toll free 800 option is unavailable or ifdialing from a mobile telephone)Customer Care Email customercare.emea.ip@ge.comPrimary languages of support English, French, German, Italian, Czech, SpanishAsia PacificPhone +86-400-820-8208+86-21-3877-7006 (India, Indonesia, and Pakistan)Customer Care Email customercare.apo.ip@ge.comcustomercare.cn.ip@ge.com (China)Primary languages of support Chinese, Japanese, English