CHAPTER 11: MAINTENANCE UPGRADE SOFTWAREG60 GENERATOR PROTECTION SYSTEM – INSTRUCTION MANUAL 11-131111.8 Upgrade softwareIn general, the latest releases of the EnerVista software can be used with all firmware versions, for example EnerVistasoftware released for UR 7.4 can be used to access multiple UR devices that have version 7.4x, 7.2x, and 6.0x firmwareinstalled.Existing installations do not need to be uninstalled before upgrade.You can also downgrade the software; use the same procedure.To upgrade the EnerVista software:1. If a beta version of the EnerVista UR Setup software is installed, uninstall it, for example using the Windows ControlPanel.2. Download the latest EnerVista software and/or firmware fromhttp://www.gegridsolutions.com/app/ViewFiles.aspx?prod=urfamily&type=73. Double-click the file and complete the wizard. The software installs.4. Access the software and check the version number under Help > About. If the new version does not display, tryuninstalling the software and reinstalling the new versions.A message can display about a version not being supported. An example is when upgrading from version 7.12K to 7.4x.The 7.12K entry is removed from the Offline Window area.A message can display in the EnerVista software upon launch that "a device from the environment was not recognized."This means that a device is online and its firmware version conflicts with the software version. In the example shown, aC60 with firmware version 7.5x is online, but the software version is 7.3x. Updating removed incompatible files andchanged the device to version 7.3x, after which you need to make the order codes consistent as outlined next.Figure 11-11: Mismatch in order code between software and deviceTo make the order codes consistent:1. In EnerVista, click the Device Setup button. The window opens.2. Expand the entry for the UR device.3. Click the Read Order Code button. The order code and version of the device are populated to the software.4. Click the OK button to save the change.11.9 Upgrade firmwareIf upgrading both EnerVista software and G60 firmware, upgrade the software first.The firmware of the G60 device can be upgraded, locally or remotely, using the EnerVista software.
