Fujitsu TeamPoS 2000 Installation And Maintenance Manual

Chapter 4 SITE PREPARATIONThis chapter defines the following pre-installation details for the TeamPoS Seriesterminals:• Shipment inspection and return• Anti-static protection• Electrical supply requirements• Mains power cablesThe procedures assume that in-store wiring for the terminals, peripherals, andterminal-to-terminal communcations have been installed.4.1 Unpacking1. Check delivered components to ensure they match the items listed on thepacking list. If components are missing, contact your Help Desk forinstructions.2. Remove the unit and components from the box and check for damage. If theunit or components are damaged, contact your Help Desk for instructions.4.2 Inspecting the ShipmentThe TeamPoS Series terminals are thoroughly inspected prior to shipment; however,damage can occur during transit. Any damage to the terminal can lead to problems afterinstallation. Before accepting a shipment, inspect all shipping containers for externaldamage. Ensure that all packages listed on the shipment billing form have beendelivered. Carefully unwrap and inspect all equipment:• Check delivered items to ensure that all the items listed on the packing list have beenreceived. Report shortages and damage to CustomerCare. The customer needs toprovide the sales order number and a description of the piece of equipment damaged.The customer should then telephone 1-800-780-5525 and a CustomerCarerepresentative will arrange for replacement. CustomerCare is not responsible forequipment damaged by the customer after it is delivered.• Inspect the exterior of each shipping box noting damage on the shipping documents sothat the carrier has a record.• Inspect the exterior of each unit for any obvious physical damage (scratches orabrasion on painted or display surfaces, or on plastic surfaces) that could haveoccurred during shipping.• Damaged equipment received from a source other than Fujitsu Transaction SolutionsInc.'s Foothill Ranch facility should be reported to the sender.90000291 Rev 3.0 4-1TeamPoS 2000 MAINTENANCE MANUAL