Cisco 6851 Multiplatform IP Phone Quick Start Guide1 | P a g ePlace a CallEnter a number and pick up the handset.Your PhoneAnswer a CallPress the flashing red line button to answer the non-shared line. If the line is shared, you must select“answer” softkey.Put a Call on Hold1. Press Hold .2. To resume a call from hold, press Hold again.View Your Recent Calls1. Press Menu .2. Scroll and select Recents.3. Select a line to view.`Incoming call or voicemail indicatorLine keys, SCA, and BLF buttonsSoftkeysNavigation clusterHold, Transfer, and ConferenceSpeakerphone, Headset, and MuteVoicemail, Menu, and DirectoryVolumeLine and Feature ButtonsUse the line keys to access assigned lines or accessfeatures such as Speed Dials, Shared Call Appearance(SCA), and Busy Lamp Fields (BLF).Buttons illuminate to indicate status:Green, steady: Line is idleRed, steady: Line in useRed, slow flashing: Line on holdRed, fast flashing: Incoming callAmber, steady: Line unregisteredAmber, flashing: Line registeringTransfer a Call to Another Person1. From a call that is not on hold, press Transfer .2. Enter the other person’s phone number.3. Press Transfer again (before or after the partyanswers).Add Another Person to a Call1. From an active call, press Conference .2. Enter the number you want to join and press Dial.3. Once the call is connected, press Conference again.8 7393655