Cisco IP Phone 8851 Quick Start Guide12345678LED status:1 Incoming call or voicemail indicator2 Feature and session buttons3 Softkeys4 Back, Navigation cluster, and Release5 Hold, Transfer, and Conference6 Headset, Speakerphone, and Mute7 Voicemail, Applications, and Directory8 VolumeFeature and Session Buttons:Use feature buttons (left side) to view calls on a line or access featuressuch as Speed Dial. Use session buttons (right side) to perform taskssuch as resuming a held call. If you use a locale that reads right to left,the feature and session button locations are swapped.Buttons illuminate to indicate status:Green, steady: Active callGreen, flashing: Held callAmber, steady: Private line in useAmber, flashing: Incoming callRed, steady: Remote line in useRed, flashing: Remote line on holdCopyright © 2016 Cisco Systems, Inc. All rights reserved.Make a CallEnter a number and pick up the handset.Answer a CallPress the flashing amber line button.Put a Call on Hold1. Press Hold.2. To resume a held call, press Hold again.View Your Recent Calls1. Press Applications.2. Select Recents.3. Select a line to view.Transfer a Call to Another Person1. From a call that is not on hold, press Transfer.2. Enter the other person’s phone number.3. Press Transfer again.Add Another Person to a Call1. From a connected call that is not on hold,press Conference2. Press Active calls to select a held call.3. Press Conference again.