Cisco Phone 6941 – Quick Start Guide1 Handset Indicator Light2 Phone Screen3 Line/Session Buttons4 Softkey Buttons5 Transfer Button6 Conference Button7 Hold Button8 Navigation Bar and Select Button9 Headset Button10 Speakerphone Button11 Keypad12 Mute Button13 Volume Button14 Messages Button15 Applications Button16 Contacts Button17 Handset

Cisco 6941 Quick Start Manual

6941 - Unified IP Phone Slimline VoIP

New and changed features

Show Call Duration in Call History

Peer Firmware Sharing

Serviceability for SIP Endpoints

Installation

Install firmware zip files

Limitations and restrictions

Caveats

Resolved caveats

Unified Communications Manager Endpoints Locale Installer

cisco product security overview

Chapter 1 
 An Overview of the Cisco Unified IP Phone

What Networking Protocols are Used?

What Features are Supported on the Cisco Unified IP Phone 6921, 6941, and 6961?

Configuring Telephony Features

Understanding Security Features for Cisco Unified IP Phones

Checklist for Configuring the Cisco Unified IP Phone 6921, 6941, and 6961 in Cisco Unified Communications Manager

Installing Cisco Unified IP Phones

Terminology Differences

C H A P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Manager

Providing Power to the Cisco Unified IP Phone

Obtaining Additional Information about Power

Understanding the Phone Startup Process

Adding Phones to the Cisco Unified Communications Manager Database

Adding Phones with Auto-Registration

Adding Phones with Auto-Registration and TAPS

Before You Begin

Cisco Unified Communications Manager Configuration

Chapter 3 
 Setting Up the Cisco Unified IP Phone

Audio Quality Subjective to the User

Installing the Cisco Unified IP Phone

Reducing Power Consumption on the Phone

Higher Viewing Angle

Lower Viewing Angle

Configuring Startup Network Settings

configuration menus on the cisco unified ip phone

displaying a configuration menu

C H A P T E R 4 Configuring Settings on the Cisco Unified IP Phone

network setup menu

Network Setup Menu

IPv4 Setup Menu Options

Telephony Features Available for the Cisco Unified IP Phone

C H A P T E R 5 Configuring Features, Templates, Services, and Users

Configuring Corporate Directories

Configuring Personal Directory

Modifying a Phone Button Template for Personal Address Book or Speed Dials

Configuring Softkey Templates

Setting Up Services

Adding Users to Cisco Unified Communications Manager

Specifying Options that Appear on the User Options Web Pages

Configuring the Phone to Support Call Waiting

Customizing and Modifying Configuration Files

Chapter 6 
 Customizing the Cisco Unified IP Phone

Configuring the Idle Display

Automatically Disabling the Cisco Unified IP Phone Backlight

Model Information Screen

Status Menu

C H A P T E R 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Network Statistics Screen

Call Statistics Screen

Accessing the Web Page for a Phone

Disabling and Enabling Web Page Access

Device Information

Network Setup

Network Statistics

Device Logs

streaming statistics

Streaming Statistics

Resolving Startup Problems

Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process

C H A P T E R 9 Troubleshooting and Maintenance

Verifying DNS Settings

Registering the Phone with Cisco Unified Communications Manager

Cisco Unified IP Phone Resets Unexpectedly

Understanding How the Cisco Unified IP Phone Interacts with the VLAN

Checking Power Connection

Resetting or Restoring the Cisco Unified IP Phone

Performing a Factory Reset

Troubleshooting Tips

Cleaning the Cisco Unified IP Phone

How Users Obtain Support for the Cisco Unified IP Phone

How Users Subscribe to Services and Configure Phone Features

Appendix A 
 Providing Information to User Via a Website

supporting international users

A P P E N D I X B Supporting International Users

technical specifications

Appendix C 
 Technical Specification

Network and Access Port Pinouts

Example User Information for these Procedures

Appendix D 
 Basic Phone Administration Step

Adding a User From an External LDAP Directory

Configuring the Phone

Performing Final End User Configuration Steps

installing the bracket

Appendix E 
 Installing the Wall Mount Kit for the Cisco Unified IP Phone

Installing the Bracket

Installing the Cisco Unified Communications Manager Locale Installer

unified communications manager

an overview of the cisco unified ip phone

Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961

Feature Overview

Configuring Network Parameters Using the Cisco Unified IP Phone

Overview of Supported Security Features

Understanding Security Profiles

Supporting 802.1X Authentication on Cisco Unified IP Phones

Security Restrictions

Configuring Cisco Unified IP Phones in Cisco Unified CM

Understanding Interactions with Other Cisco Unified IP Telephony Products

Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified CM

Power Guidelines

Adding Phones to the Cisco Unified CM Database

Adding Phones with BAT

Converting an In-Use Phone from One Protocol to the Other Protocol

Determining the MAC Address for a Cisco Unified IP Phone

Handset

connecting a headset

Configuration Menus on the Cisco Unified IP Phone

Displaying a Configuration Menu

Unlocking and Locking Options

Security Configuration Menu

Telephony Features for the Cisco Unified IP Phone

Join and Direct Transfer Policy

Configuring Corporate and Personal Directories

Modifying Phone Button Templates

Creating Custom Phone Rings

PCM File Requirements for Custom Ring Types

Security Configuration

monitoring the cisco unified ip phone remotely

Symptom: Cisco Unified IP Phone Unable to Obtain IP Address

Checking Static IP Address Settings

General Troubleshooting Tips

Monitoring the Voice Quality of Calls

Where to Go for More Troubleshooting Information

How Users Configure Personal Directory Entries

Installing the Cisco Unified CM Locale Installer

Physical and Operating Environment Specifications

Cable Specifications

Adding a User to Cisco Unified CM

common phone tasks

Your Phone

Buttons and Hardware

Phone Screen

Handset Rest

Cisco Unified IP Phone 6941

Footstand

Cisco Unified IP Phone 6961

Applications

View Call History

Clear Call History

Preferences

Services

Administrator Settings

Contacts

Search for and Dial a Contact While on a Call

Personal Directory Options

Fast-Dial Codes with Personal Directory

Messages

Listen to Voice Messages

Calling Features

Auto Answer

Set up a Call Back Notification

Forward Calls on a Primary Line

Park and Retrieve a Call Using Park

Call Pickup

Answer a Call Using Group Pickup and a Phone Number

Codes

Add Another Party to Your Call to Create a Conference

Divert

Extension Mobility

Hold

Respond to a Hold Reversion Notification

Receive an Intercom Call

Malicious Call Identification

Mobile Connect

Switch an In-Progress Call From a Mobile Phone to Your Desk Phone

Enable Privacy on a Shared Line

Shared Lines

Place a Call with a Speed-Dial Button

Use Direct Transfer to Connect Calls Across Lines

Set Up, View, or Change Web Dialer Preferences

User Options

Device

Line Settings

Change the Audible Voice Message Indicator Setting Per Line

Speed Dial on the Web

Subscribe to a Service

Change a Service Name

Change Your PIN

Personal Address Book

Fast Dials

Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry

Mobility Settings

Create an Access List

FAQs and Troubleshooting

Cisco 6941 Quick Start Manual

Product

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