Cisco IP Phone 6800 Series Multiplatform Phones Administration GuideFirst Published: 2017-11-22Last Modified: 2019-08-05Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883

Cisco 6800 Series Administration Manual

6800 Series

Deployment and Provisioning

Provisioning Guide Phone Support

New and Changed Information

Event Types Supported

Bulk Distribution

Retail Distribution

Resynchronization Process

Normal Provisioning Server

Manually Provision a Phone from the Keypad

Cisco IP Phone 6800 Series Multiplatform Phones Provisioning Guide

Provisioning Scripts

Configuration File Components

User Access Attribute

String Formats

Open Profile Compression

Macro Expansion

Conditional Expressions

URL Syntax

Optional Resync Arguments

Apply a Profile to the IP Telephony Device

Provisioning Parameters

Enables

Resync at a Specific Time

Profile Rules

Upgrade Rule

Data Types

Profile Updates and Firmware Upgrades

Allow and Configure Firmware Upgrades

Upgrade Firmware With a Browser Command

In-House Preprovisioning and Provisioning Servers

Remote Customization (RC) Distribution

In-House Device Preprovisioning

Provisioning Server Setup

HTTP Provisioning

HTTPS Provisioning

Sipura CA Client Root Certificate

Redundant Provisioning Servers

Provisioning Examples Overview

Use Syslog to Log Messages

Resync a Device Automatically

Unique Profiles, Macro Expansion, and HTTP

Exercise: Provision a Specific IP Phone Profile on a TFTP Server

Provisioning Through Cisco XML

Secure HTTPS Resync

Exercise: Basic HTTPS Resync

HTTPS with Client Certificate Authentication

HTTPS Client Filtering and Dynamic Content

HTTPS Certificates

Obtain a Server Certificate

Configure a Custom Certificate Authority

Profile Management

Encrypt a Profile with OpenSSL

Create Partitioned Profiles

Firmware Upgrade Parameters

General Purpose Parameters

Internal Error Codes

Sample Configuration Profiles

Acronyms

quick start guide

The Cisco IP Phone 6800 Series Multiplatform Phones

New and Changed Features

New and Changed for Firmware Release 11.2(2)

New and Changed for Firmware Release 11.1(2)

New and Changed for Firmware Release 11.1(1)

Connect to the Network

Sign out of Your Extension from Another Phone

Set the Profile Rule on the Phone

Activate or Deactivate Monitoring of the BLF List

Configure Monitoring of an Individual Line

Remove the Feature Configured on a Line Key

Phone Web

Cisco IP Phone 6821 Multiplatform Phones Buttons and Hardware

Cisco IP Phone 6841 and 6851 Multiplatform Phones Buttons and Hardware

Navigation

Phone Screen Features

Clean the Phone Screen

Additional Help and Information

Cisco IP Phone 6841 and 6851 Hearing-Impaired Accessibility Features

Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features

Cisco IP Phone 6841 and 6851 Vision-Impaired and Blind Accessibility Features

Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features

Cisco IP Phone 6841 and 6851 Mobility-Impaired Accessibility Features

Third-Party Accessibility Applications

View the Customization State on the Phone

View the Phone Status

View the Line Status

Factory Reset the Phone from Phone Web

Lost Phone Connectivity

Make Calls

Make a Call with the Speakerphone

Speed Dial

Make a Call with a Speed-Dial Code

Use the Line in Focus for Speed-Dial Calls

Secure Calls

Turn On Do Not Disturb

Answer a Coworker's Phone (Call Pickup)

Answer a Call Left on Hold for Too Long

Place a Call on Hold with Call Park

Forward a Call in Specific Situations with the Phone Web

Transfer Calls

Conference Calls and Meetings

Page a Group of Phones (Multicast Paging)

Add Yourself to a Call on a Shared Line

Call Center Features

Accept a Call Center Call

Trace a Call

Search for a Contact in Multiple Directories

Corporate Directory

Broadsoft Directory

Instant Message and Presence Contacts

Change Your Presence State

Add a New Contact to Your Personal Address Book with Phone Web

Edit a Contact in Your Personal Address Book

Recent Calls

View Calls Logs from BroadWorks XSI Server

Clear the Recent Calls List

Delete a Call Record

Voicemail

Check for New Voice Messages

Settings

Set up Voicemail on Your Phone

Block an Anonymous Call

Control the Call Waiting Tone

Enable the Missed Call Shortcut

Specify an Audio Device for a Call

Set the Backlight Timer

Adjust the Phone Screen Contrast

Device Administration Settings

Set up Power Save

Set up the Profile Account

Turn on DND from the Phone Web

Adjust the Backlight Timer from Phone Web

Restart Your Phone

Supported Accessories

Standard Headsets

Key Expansion Module Buttons and Hardware

Adjust the Contrast of the Key Expansion Module

Change the Display Mode of the Key Expansion Module from the Phone

Safety and Performance Information

Ways to Provide Power to Your Phone

Compliance Statements for Canada

FCC Part 15.19 Statement

Important Online Information

6821

6841

6851

6861

Cisco 6800 Series Administration Manual

Product

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