Canon PIXMA MP500 User Manual

Also see for PIXMA MP500: Supplementary guide Specification sheet Start here Service manual User guide

Contents

Canon PIXMA MP500 User Manual Manual pdf 123 page image

Chapter 11 121TroubleshootingCannot Print Properly from the Digital CameraThe following are the possible errors that may occur when printing directly from a digital still cameraor digital video camcorder*, and the countermeasures to eliminate them.* Hereafter, the digital still camera and digital video camcorder are collectively called a digital cameraor camera.Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can beconnected to your machine for direct printing.z This section describes errors that are indicated on Canon-brand PictBridge-or Bubble Jet Direct compatible cameras. The error messages andoperations may vary depending on the camera you are using. If you are usinga non-Canon PictBridge compatible camera and not sure how to clear theprinter error from the camera, confirm the message displayed on the LCD ofthe machine and clear the error. For clearing an error from the machine, see“An Error Message is Displayed on the LCD” on page 105.z A communication time out occurs if printing takes a long time or if it takes toomuch time to send data. This may stop printing. In such cases, disconnectthe cable between the machine and the camera, and reconnect the cablebetween the machine and the camera. Then, turn the camera on, if it doesnot automatically turn on. If the problem is still unresolved, select some otherphoto and check if it can be printed or not.z Your PictBridge compatible device may need to be switched to printing modebefore it is connected to the machine, depending on the model of the camera.Also, it may need to be turned on manually or switched to replay mode afterconnected to the machine. Refer to the instruction manuals supplied withyour camera and take the necessary steps before connection.z The print head nozzles may be clogged if printing becomes faint or colors areincorrect. See “When Printing Becomes Faint or Colors are Incorrect” onpage 94.z If the paper is curled or its surface is scratched during printing, make surethat you are using the correct type of paper. If this error occurs even whenyou are using the correct type of paper, see “If printing surface abrasion is notresolved even after taking the actions above:” on page 116.z For the errors indicated on the camera and their solution, also refer to theuser’s manual of the camera. For other troubles with a digital camera, contactthe manufacturer of the camera.Error Message On Camera ActionPrinter in use/Printer warming up Photos are printed from the computer.Wait until printing ends. When it is ready, the machine starts printingautomatically.No paper/Paper Error Load paper in either the Auto Sheet Feeder or Cassette which you haveselected with the [Feed Switch] on the machine, and select "Continue"*1 inthe display on your camera. Open the Paper Output Tray to resume printing.Close the Inner Cover if it is open. Select "Stop" in the display on yourcamera to stop printing.The camera does not support the page size that is selected on thismachine. Check the print settings and select the page size that is supportedby the camera.Paper jam Select "Stop" in the display on your camera to stop printing.Remove the jammed paper, load new paper, and press the [OK] on themachine and retry printing.Printer cover open Close the Scanning Unit (Printer Cover) on the machine.