Canon PIXMA MP500 User Manual

Also see for PIXMA MP500: Supplementary guide Specification sheet Start here Service manual User guide

Contents

Canon PIXMA MP500 User Manual Manual pdf 124 page image

122 Chapter 11TroubleshootingNo print head The Print Head is defective or not installed.Install a Print Head according to the Easy Setup Instructions.If the Print Head has already been installed, remove the Print Head andreinstall it.If the error still remains, the Print Head may be defective. Contact theCanon Customer Care Center.Waste tank (ink absorber) full This error message indicates that the waste ink absorber is nearly full.The machine has a built-in waste ink absorber to hold the ink used duringPrint Head cleaning, for example. You can continue printing by selecting"Continue"*1 on the display on your camera.However, because printing is disabled once the waste ink absorberbecomes completely full and until the waste ink absorber is replaced, youare recommended to contact the Canon Customer Care Center as early aspossible. You will need to replace a particular part of the machine.Low ink level Slow flashing (about three seconds in red) of an ink tank lamp indicatesthat ink in this tank is low. Prepare a new ink tank.Select "Continue"* 1 in the display on your camera to resume printing.No Ink You can check the machine status according to the way the ink tank lamps(red) flash.Check the status of each lamp and take the appropriate action to clear theerror.When the ink tank lamp is off:The ink tank may not be installed properly. Install the appropriate ink tank.When the ink tank lamp flashes fast (about one second):z The ink has run out.Replace the ink tank, and close the Scanning Unit (Printer Cover).If printing is in progress and you want to continue printing, select"Continue"*1 in the display on your camera with the ink tank installed.Then printing can continue under the ink out condition. Replace theempty ink tank immediately after the printing. The machine may bedamaged if printing is continued under the ink out condition.NoteIf multiple ink tank lamps are flashing, check how fast they flash. Fastflashing (about one second) indicates the ink is empty. Slow flashing (aboutthree seconds) indicates ink is low. For details on different flashing speeds,see “Knowing When to Replace Ink Tank” on page 89.z Some ink tanks are not installed in place, or more than one ink tanks ofthe same color are installed.Confirm that the ink tanks are installed in the appropriate positions. See“Replacing an Ink Tank” on page 88.z The ink tank may not be compatible with this machine.Install the appropriate ink tank. See “Replacing an Ink Tank” on page 88.Ink error/No ink The ink tank that was once empty is installed. Replace the ink tank.Printing under the situation may damage the Print Head. Canon shall not beliable for any machine malfunction or damage caused by refilled ink tanks.If you want to continue printing with the refilled ink tank installed, press andhold the [Stop/Reset] for at least 5 seconds, and then release it.Using refilled ink tanks are memorized.* This operation will release the function for detecting the remaining inklevel.Error Message On Camera Action