When an Error Code Appears0U6X-0H9If printing is not successful due to an error, the print log screen displays an error code consisting of three digits. Checkthe following to find out causes and solutions for each error code.#037Memory is full.● If a print job is queued, wait until the job is completed and try printing again.● To print a document with many pages, divide it into multiple sections.#099Printing was canceled.● When you cancel an operation, this error code is displayed, but this is not abnormal. Try printingdocuments again as necessary.#701Authentication failed because an incorrect Department ID or PIN was entered when the Department IDManagement was activated.● Enter the correct Department ID and PIN.Continuing operating without entering a Department ID was attempted even though unknown-ID jobs(functions that permit operations without a Department ID and PIN) were disabled in the Department IDManagement.● Enable unknown-ID jobs in System Manager Mode in Remote UI.Blocking Jobs When Department ID Is Unknown(P. 233)#822An image file in a USB memory device could not be printed because the format of the image file is notsupported.● Check the supported file formats and save the file again.Printing from USB Memory (USB Print)(P. 126)Troubleshooting392
