Printing Problems2754-01USee Common Problems(P. 81) also.Printing results are not satisfactory. Paper creases or curls. When YouCannot Print Properly(P. 85)You cannot print.● Can you print a Windows test page? If you can print a Windows test page, there is no problem with themachine or the printer driver. Check the print settings of your application.Printing a Test Page in Windows(P. 134)If you cannot print a test page, check the following according to your environment.USB connection● Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printerdriver. When you reinstall the printer driver, the correct port is created automatically.Checking the Printer Port(P. 136)Installing Drivers(P. 15)● Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.Checking Bidirectional Communication(P. 137)● Disable security software and other resident software.● Connect to another USB port on the computer.● Can you print from a USB connection to another computer? If you also cannot print from other computers,contact your local authorized Canon dealer or the Canon help line.Via print server● Can you print from the print server? If you can print from the print server, check the connection betweenthe print server and your computer.Problem with the Print Server(P. 82)● Disable security software and other resident software.● Reinstall the printer driver.Installing Drivers(P. 15)● Can you print from other computers via the print server? If you also cannot print from other computers,contact your local authorized Canon dealer or the Canon help line.● Has an error occurred? Check the job status.Checking the Printing Status(P. 49)Printing seems to be slow. *● Print or delete data in memory.* When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computerdoes. There is nothing abnormal.Troubleshooting83