Clearing Paper Jams2754-022If a paper jams, [Paper Jam inside Printer] is displayed in the Printer Status Window. If it is difficult to understand theprocedures in the Printer Status Window, see the following sections to clear jams.Output trayPaper Jams inside the Machine(P. 107)Inside of the machinePaper Jams inside the Machine(P. 107)DrawerPaper Jams inside the Machine(P. 107)When removing the jammed paper, do not turn OFF the machine● Turning OFF the machine deletes the data that is being printed.If paper tears● Remove all the paper fragments to prevent them from becoming jammed.If paper jams repeatedly● Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.● Check that the paper is appropriate for the machine. Available Paper(P. 122)● Check that no jammed paper fragments remain in the machine.● If you use paper with a coarse surface, set [Paper Type] to [Rough 1 [60-104 g/m2]] or [Rough 2 [105-163 g/m2]].Printing from a Computer(P. 44)Do not forcibly remove the jammed paper from the machine● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your localauthorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 112)● If you click [Troubleshooting Details], you can display the same troubleshooting methods that are describedin this manual.Troubleshooting105
