● Check the port.Checking the Printer Port(P. 136)If the port you need is not available● Reinstall the printer driver. For more information, see the manuals for the relevant drivers on theonline manual website.Non-Canon Cartridge May Be in UseThe drum cartridge or the toner cartridge used may not be a genuine Canon product.● Only genuine Canon drum cartridges or toner cartridges should be used as replacement drum cartridgesor toner cartridges.Consumables(P. 9)● Even when this message is displayed, you can continue printing by clicking , though the printquality may deteriorate. Doing so may also result in damage to the machine.Now in Firmware Update ModeThe machine has entered firmware update mode.● Start up the "User Support Tool" and update the firmware.For details on updating the firmware, see the User Support Tool Operation Guide.To cancel the firmware update modeFirmware update mode can be canceled before firmware is updated.Click [Options] in the Printer Status Window [Utility] [Enter/Cancel Firmware Update Mode] [OK]● Once a firmware update has started, firmware update mode cannot be canceled.Out of PaperNo paper is loaded in the drawer.Troubleshooting102
