Roadside ServiceIn the United States or Canada, call 1-800-882-1112.Text Telephone (TTY), U.S. only, call 1-888-889-2438.Service is available 24 hours a day, 365 days a year.As the owner of a new Cadillac vehicle, you areautomatically enrolled in the Cadillac RoadsideService® program.Who Is Covered?Roadside Service coverage is for the vehicle operator,regardless of ownership. In Canada, a person drivingthis vehicle without the consent of the owner is noteligible for coverage.Cadillac Owner Privileges™The following services are provided in the U.S. andCanada up to 5 years/100,000 miles (160 000 km),whichever occurs first, and, in Canada only, upto a maximum coverage of $100. These servicesare provided at a nominal charge if the vehicle is nolonger within the Powertrain warranty.Roadside Service provides several Cadillac OwnerPrivileges™ at “no charge,” throughout your CadillacPowertrain Warranty — 5 years/100,000 miles(160 000 km).Emergency Road Service is performed on site for thefollowing situations:• Fuel Delivery: Delivery of enough fuel for thevehicle to get to the nearest service station(approximately $5 in Canada). In Canada, forsafety reasons, propane and other alternativefuels will not be provided through this service.• Lock-out Service: Lock-out service will be coveredat no charge if you are unable to gain entry intoyour vehicle. A remote unlock may be availableif you have an active OnStar® subscription.To ensure security, the driver must present personalidentification before lock-out service is provided.In Canada, the vehicle registration is also required.• Emergency Tow From a Public Roadwayor Highway: Tow to the nearest dealership forwarranty service or in the event of a vehicle-disablingcrash. Winch-out assistance is provided when thevehicle is mired in sand, mud, or snow.• Flat Tire Change: Installation of a spare tire in goodcondition, when equipped and properly inflated,is covered at no charge. The customer is responsiblefor the repair or replacement of the tire if not coveredby a warrantable failure.• Jump Start: A battery jump start is covered at nocharge if the vehicle does not start.7-7
