(e.g. the direction from which your vehicle was hit).When you use the Virtual Advisor feature of OnStarHands-Free Calling, your vehicle also sends OnStaryour GPS location so that we can provide you withlocation-based services.OnStar service cannot work unless your vehicleis in a place where OnStar has an agreement with awireless service provider for service in that area.OnStar service also cannot work unless you are ina place where the wireless service provider OnStarhas hired for that area has coverage, network capacityand reception when the service is needed, andtechnology that is compatible with the OnStar service.Not all services are available everywhere, particularlyin remote or enclosed areas, or at all times.Location information about your vehicle is onlyavailable if the GPS satellite signals are unobstructedand available.Your vehicle must have a working electrical system(including adequate battery power) for the OnStarequipment to operate. There are other problems OnStarcannot control that may prevent OnStar from providingOnStar service to you at any particular time or place.Some examples are damage to important parts of yourvehicle in an accident, hills, tall buildings, tunnels,weather or wireless phone network congestion.Your ResponsibilityIncrease the radio volume if you cannot hear theOnStar advisor. If the light next to the OnStar buttonsis red, this means that your system is not functioningproperly and should be checked by your dealer/retailer.If the light appears clear (no light is appearing), yourOnStar subscription has expired. You can alwayspress the OnStar button to confirm that your OnStarequipment is active.2-59
