ADTRAN 1950859L1 User Manual

ADTRAN 1950859L1 User Manual Manual pdf 4 page image

Warranty and Customer Service ADTRAN IP SoftPhone User Manual4 Copyright © 2006 ADTRAN, Inc. 61950859L1-1AWarranty and Customer ServiceADTRAN will repair and return this product within the warranty period if it does not meet its publishedspecifications or fails while in service. It is the responsibility of the entity (ADTRAN Certified Dealer orService Provider) that sold you your ADTRAN equipment to diagnose and initiate the product return toADTRAN.Product RegistrationRegistering your product during installation helps ensure complete customer satisfaction. Please take timeto register your product with a valid Company name and e-mail address when you perform the installation.Product Support InformationPost-Sale SupportThe entity (ADTRAN Certified Dealer or Service Provider) that sold you your ADTRAN equipmentshould serve as the first point of contact for support. If additional support is needed, the ADTRAN Supportwebsite provides a variety of support services such as a searchable knowledge base, updated firmwarereleases, latest product documentation, and troubleshooting tools. All of this, and more, is available at:Installation and Maintenance SupportThe entity (ADTRAN Certified Dealer or Service Provider) that sold you your ADTRAN equipmentshould serve as the first point of contact for support. However, if you have purchased ADTRAN CustomExtended Services (ACES), you are eligible to access the ACES Help Desk. The ACES program offersmultiple types and levels of installation and maintenance services which allow you to choose the kind ofassistance you need. This support is available at:For questions, call the ACES Help Desk.http://support.adtran.comhttp://support.adtran.comACES Help Desk (888) 874-ACES (2237)