ADTRAN 1950859L1 User Manual

ADTRAN 1950859L1 User Manual Manual pdf 23 page image

ADTRAN IP SoftPhone User Manual Using the Softphone61950859L1-1A Copyright © 2006 ADTRAN, Inc. 23The remaining fields are not usually required by services providers, but may be useful depending on thelocal network configuration. Consult an appropriate local network administrator to determine weatherthese fields are required for the proper use of the ADTRAN IP SoftPhone.After entering all of the information, select OK to save the settings. If all required information is saved, thesoftphone will attempt to log into the VoIP account, indicated by a Logging in ... message in the call statusscreen.Placing a CallAs mentioned in the previous section, the ADTRAN IP SoftPhone becomes ready to make or receive callsonce the message Logged in - Enter Phone Number appears in the call status screen.There are several ways to enter a phone number in the ADTRAN IP SoftPhone. You can select the digits ofthe ADTRAN IP SoftPhone’s on-screen numeric keypad, or enter the numbers/letters directly from thecomputer’s alphanumeric keyboard. As a new number is entered, Line 1 is automatically selected for thecall. Erroneous digits may be erased by selecting the CLEAR button on the dial pad or pressing backspaceon the computer keyboard. As phone numbers are entered, suggestions for completing the number mayappear. To default to this suggested number, press the Tab key on the computer keyboard. After entering anumber, select the green dial button on the on-screen dial pad or press Enter on the computer keyboard.Calls can also be placed by selecting an available on-screen line button and dialing the appropriate numberand by entering a valid SIP URL such as: username@domain.aaa.Like a traditional telephone, a ring tone will be heard as the ADTRAN IP SoftPhone tries to access theremote party. The message Ringing will also appear in the call status screen. When the remote partyanswers, the message Call Established appears in the call status screen.Ending a CallAs with traditional phones, softphone calls are ended when either the ADTRAN IP SoftPhone user or theother party hangs up. An active call can be ended by selecting the Hangup button on the on-screen dial pad.When a call has ended, the message Hung up will appear in the call status screen. After a call has ended,details of the call (such as the call length and caller ID) will remain in the call display. To clear the display,select the CLEAR button.RedialTo redial a number, select the REDIAL button on the on-screen dial pad.Answering a CallThe ADTRAN IP SoftPhone application must be running to answer incoming calls. As a new call isreceived, a ring tone will sound. You will hear the softphone ringing from the device (e.g., headset/USBWhen the message Logged in - Enter Phone Number appears in the call status screen, theADTRAN IP SoftPhone is ready to make and receive calls. If the message Login failed!Contact Network Admin appears, login has failed and calls can not be made or received.For troubleshooting tips for this and other potential softphone problems, refer toAppendix A.