Cisco 8851 manuals
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- The Cisco IP Phone 8800 Series
- New and Changed Information
- Phone Setup
- Connect to the Network
- Connect to a VPN
- Connect to Expressway
- Activate and Sign Into Your Phone
- Sign out of Your Extension from Another Phone
- Speed-Dial Numbers
- Buttons and Hardware
- Cisco IP Phone 8800 Series User Guide
- Navigation
- Phone Screen Features
- Differences Between Phone Lines and Calls
- Bluetooth and Your Phone
- Energy Savings
- Accessibility Features
- Report All Phone Issues
- Make Calls
- Make a Call with the Speakerphone
- Speed Dial
- Make a Call With a Fast-Dial Button
- Calls That Require a Billing Code or Authorization Code
- Answer Call Waiting
- Answer a Coworker's Phone (Call Pickup)
- Answer a Call From an Associated Group (Other Pickup)
- Answer Calls Automatically
- Make a Video Call
- Adjust the Picture-In-Picture Position
- Answer a Call Left on Hold for Too Long
- Place a Call on Hold with Call Park
- Place a Call on Hold with Manual Directed Call Park
- Transfer a Call to Another Person
- Add Another Person to a Call
- Scheduled Conference Calls (Meet Me)
- Answer an Intercom Call
- Set up a Supervised Call
- Make a Priority Call
- Answer a Priority Call While on Another Call
- Display Call Notifications on Select Lines with Line Filters
- Change a Line Filter
- Get Notified Before Joining a Call on a Shared Line
- Pair a Mobile Device with Your Desk Phone
- Delete a Mobile Device
- Make a Mobile Call
- Save Contacts in Your Mobile Device Contacts List
- Contacts
- Sign in and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Call a Contact with a Fast-Dial Code
- Edit a Contact in Your Personal Directory
- Cisco Web Dialer
- Recent Calls
- Return a Recent Call
- Delete a Call Record
- Voicemail
- Visual Voicemail
- Applications
- Switch to Active Applications
- Settings
- Change the Ringtone
- Change the Font Size
- Video Settings
- View Video Calls on Your Computer
- Accessories
- View the Accessories Associated with Your Phone
- Set Up a Wideband Standard Headset
- Bluetooth Headsets
- Add a Bluetooth Headset
- Remove a Bluetooth Headset
- Cisco IP Phone 8800 Key Expansion Module Buttons and Hardware
- Place a Call on the Key Expansion Module
- Product Safety and Security
- Bluetooth Wireless Headset Performance
- FCC RF Radiation Exposure Statement
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- The Cisco IP Phone 8800 Series
- New and Changed Features
- New and Changed for Firmware Release 11.1(1)
- New and Changed Features for Firmware Release 11.0(1)
- Phone Setup
- Change the Viewing Angle of Your Phone
- Set a Password on Initial Phone Boot Up
- Sign out of Your Extension from Another Phone
- Monitor a Coworker's Line
- Speed-Dial Numbers
- Buttons and Hardware
- Navigation
- Phone Screen Features
- Differences Between Phone Calls and Lines
- Bluetooth and Your Phone
- Turn On Your Phone
- Find Information About Your Phone
- View the Phone Status
- View the Line Status
- Factory Reset the Phone from Phone Web
- Lost Phone Connectivity
- Make Calls
- Make a Call with the Speakerphone
- Redial a Number
- Make a Call with a Speed-Dial Code
- Use the Line in Focus for Speed-Dial Calls
- Secure Calls
- Turn On Do Not Disturb
- Mute Your Call
- Swap Between Active and Held Calls
- Retrieve a Call on Hold with Call Park
- Transfer Calls
- Conference Calls and Meetings
- Video Calls
- Stop Your Video
- Video Call Security and Troubleshooting Information
- Instant Message and Presence Contacts
- Change Your Presence State
- Answer the Oldest Call First
- Sign In as a Call Center Agent
- Accept a Call Center Call
- Escalate a Call to a Supervisor
- Pair a Mobile Device with Your Desk Phone
- View Your Paired Bluetooth Devices
- Intelligent Proximity for Tablets
- Corporate Directory
- Search for a Contact in Your Broadsoft Directory (Simple Search)
- Edit Your BroadSoft Directory Name
- Edit Your Broadsoft Directory Password
- Personal Address Book
- Call a Contact in Your Personal Address Book
- Recent Calls List
- Return a Recent Call
- Create a Contact From a Recents Record
- Delete All Call Records
- Your Voicemail Account
- Check for New Voice Messages
- Phone Behavior with Voicemail and Missed Call Configuration Setting
- Change the Ringtone
- Enable Call Forwarding with the Phone Web
- Turn on DND for All Lines from the Phone Web
- Secure a Call
- Set Up Voicemail
- Change the Screen Saver
- Change Wallpaper from the Phone
- Add a Logo as a Phone Background
- Adjust the Phone Screen Brightness
- Adjust Backlight Timer from the Phone Web
- Restart Your Phone
- Accessories Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware
- View the Accessories Associated with Your Phone
- Headsets
- Cisco Headset 500 Series Setup
- Control Calls with Cisco Headset USB Adapter
- Replace Your Cisco Headset Ear Pads
- Third Party Headsets
- Audio Quality
- USB Headsets
- Bluetooth Wireless Headsets
- Turn Bluetooth On or Off
- Disconnect a Bluetooth Headset
- Specify a Audio Device for a Call
- External Speakers and Microphone
- Key Expansion Module Buttons and Hardware
- Adjust the Screen Brightness
- Modify a Speed Dial on a Key Expansion Module
- Safety and Performance Information
- Ways to Provide Power to Your Phone
- RF Exposure Statement for the European Union
- Compliance Information for Brazil
- Cisco Product Security Overview
8851
Table of contents
8851
Table of contents
- Firmware Migration (Overview)
- Firmware Migration FAQ (MUST READ)
- Unified CM-Based Migration Method (Enterprise to MPP)
- Unified CM-Based Migration Method (MPP to Enterprise)
- Appendix A: Flex plan - How to order licenses via Product Upgrade Tool (PUT)
- Appendix B: How to generate licenses for firmware conversion
- Appendix C: Bulk Provisioning (Unified CM-Based Method)
- Appendix D: Overview of the Cisco IP Phone MPP GUI
8851
Table of contents
- Chapter 2 – Calls
- buttons and hardware
- Chapter 3 – Contacts
- phone screen features
- energy savings
- accessibility features
- make a call
- redial a number
- answer calls
- do not disturb
- forward calls
- transfer calls
- multiple lines
- answer the oldest call first
- Chapter 4 – Recent Calls
- Chapter 5 – Voicemail
- Chapter 6 – Settings
- call preferences
- screen preferences
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Overview of the Cisco IP Phone
- Cisco IP Phone 8811
- Cisco IP Phones 8841 and 8845
- Cisco IP Phone 8851
- Cisco IP Phones 8861 and 8865
- Buttons and Hardware
- Softkey, Line, and Feature Buttons
- Terminology Differences
- New and Changed for Firmware Release 11.3(1)
- New and Changed Information for Firmware Release 11.2(3)SR1
- New and Changed for Firmware Release 11.2(1)
- New and Changed for Firmware Release 11.1(2)
- New and Changed for Firmware Release 11.1(1)
- New and Changed Features for Firmware Release 11.0(1)
- Provisioning Overview
- Provisioning
- Normal Provisioning Server
- Enable Auto Provisioning with Short Activation Code
- DNS SRV for HTTP Provisioning
- Use DNS SRV for HTTP Provisioning
- TR69 Provisioning
- Event Types Supported
- Server Preparation and Software Tools
- Remote Customization (RC) Distribution
- In-House Device Preprovisioning
- TFTP Provisioning
- HTTP Status Code Handling on Resync and Upgrade
- Provision a Phone with BroadSoft Server
- Provisioning Examples Overview
- TFTP Resync
- Log Messages to the Syslog Server
- System Log Parameters
- Unique Profiles, Macro Expansion, and HTTP
- Provision a Specific IP Phone Profile on a TFTP Server
- Provisioning Through Cisco XML
- Resync a Device Automatically
- Profile Resync Parameters
- Set Up Your Phones for Activation Code Onboarding
- Secure HTTPS Resync
- Authenticate with Basic HTTPS Resync
- HTTPS with Client Certificate Authentication
- Configure a HTTPS Server for Client Filtering and Dynamic Content
- HTTPS Certificates
- Obtain a Server Certificate
- Configure a Custom Certificate Authority
- Profile Management
- Encrypt a Profile with OpenSSL
- Create Partitioned Profiles
- Set the Phone Privacy Header
- Provisioning Parameters Overview
- Firmware Upgrade Parameters
- General Purpose Parameters
- Internal Error Codes
- Configuration Profiles
- Configuration File Components
- Parameter Properties
- Open Profile (XML) Compression and Encryption
- AES-256-CBC Encryption
- RFC 8188-Based HTTP Content Encryption
- Application of a Profile to the Phone
- Download the Configuration File to the Phone with cURL
- Enable Parameters
- Resync at a Specific Time
- Profile Rules
- Upgrade Rule
- Data Types
- Profile Updates and Firmware Upgrades
- Allow and Configure Firmware Upgrades
- Upgrade Firmware by TFTP, HTTP, or HTTPS
- Access Control
- User Access Attribute
- Control Access to the Phone Settings
- Bypass the Set Password Screen
- Determine the Phone MAC Address
- Parameters for Reporting the Phone Configuration to the Server
- Domain and Internet Setting
- Configure the DHCP Options
- DHCP Option Support
- Configure the Challenge for SIP INVITE Messages
- Transport Layer Security
- Configure LDAP over TLS
- Get a Signed Server Certificate
- Multiplatform Phone CA Client Root Certificate
- Redundant Provisioning Servers
- Configure Your Firewall with Additional Options
- Configure the Cipher List
- Supported Cipher Strings
- Enable Hostname Verification for SIP over TLS
- Enable Client-Initiated Mode for Media Plane Security Negotiations
- X Authentication
- Enable 802.1X Authentication
- phone features and setup
- Phone Features and Setup Overview
- Telephony Features for Cisco IP Phone
- Feature Buttons and Softkeys
- Enable Users to Configure Features on Line Keys
- Parameters for Features on Line Keys
- Configure a Speed Dial on a Line Key
- Assign a Speed Dial Number
- Phone Configuration for Monitoring Other Phones
- Parameters for Monitoring Multiple Users' Lines
- Configure a Line Key on the Phone to Monitor a Single User's Line
- Parameters for Monitoring a Single Line
- Enable Conference Button with a Star Code
- Conference Button Parameters
- Configure Alphanumeric Dialing
- Configure Call Park with Star Codes
- Set the Optional Network Configuration
- XML Services
- XML Directory Service
- Parameters for XML Applications
- Macro Variables
- Shared Lines
- Configure a Shared Line
- Assign a Ringtone to an Extension
- Parameters for Ringtone
- Add Distinctive Ringtone
- Enable Hoteling on a Phone
- Download Problem Reporting Tool Logs
- Parameters for Configure Problem Report Tool
- Server-Configured Paging
- Parameters for Multiple Paging Group
- Configure a Phone to Accept Pages Automatically
- View TR-069 Status
- Parameters for TR-069 Configuration
- Enable Electronic Hookswitch
- Configure the SIP Transport
- Block Non-Proxy SIP Messages to a Phone
- Configure a Privacy Header
- Enable Peer Firmware Sharing
- Specify the Profile Authentication Type
- Silence an Incoming Call with Ignore Soft Key
- Parameters for Moving Active Call to Other Locations
- Sync the Block Caller ID Feature with the Phone and the BroadWords XSI Server
- Enable Viewing BroadWorks XSI Call Logs on a Line
- Parameters for BroadWorks XSI Call Logs on a Line
- Enable Feature Key Sync
- DND and Call Forwarding Status Sync
- Enable Call Forwarding Status Sync via XSI Service
- Enable DND Status Sync via XSI Service
- Executives and Assistants
- Dial Plan for Executives and Assistants
- Service Activation Codes for Executives and Assistants
- Programmable Softkeys for Executives and Assistants
- Configure Priorities for Voice and Video Data
- Parameters for Configure Priorities for Voice and Video Data
- Enable End-of-Call Statistics Reports in SIP Messages
- Attributes for Call Statistics in SIP Messages
- SIP Session ID
- Enable SIP Session ID
- Session ID Parameters
- Line Key LED Behavior Customization
- Set Up a Phone for Remote SDK
- WebSocket API Parameters
- Phone Information and Display Settings
- Customize the Startup Screen
- Customize Wallpaper for the Phone Display
- Configure the Screen Saver with the Phone Web Interface
- Parameters for Screen Saver
- Adjust Backlight Timer from the Phone Web Interface
- Enable Call Transfer
- Parameters for Enable Call Transfer
- Call Forward
- Parameters for Enable Call Forward on Voice Tab
- Enable Call Forwarding on User Tab
- Enable Remote Call Recording with SIP REC
- Enable Remote Call Recording with SIP INFO
- Configure Missed Call Indication
- Enable Do Not Disturb
- Enable Synchronization of Settings Between the Phone and the Server
- Set Up a Call Center Agent Phone
- Parameters for Call Center Agent Setup
- Set Up a Phone for Presence
- Parameters for Set Up Presence
- Configure the Number of Call Appearances Per Line
- Emergency Calls
- Emergency Call Support Terminology
- Parameters to Make an Emergency Call
- PLK Configuration
- Programmable Softkeys Configuration
- Customize a Programmable Softkey
- Configure Speed Dial on a Programmable Softkey
- Configure a PSK with DTMF Support
- Programmable Softkeys
- Configure Different Audio Volume
- Configure the Acoustic Settings
- Parameters for Acoustic Settings
- Configure the Voice Codecs
- Voice Quality Reporting
- VQM SIP Publish Message Parameters
- Disable Video Services
- Adjust the Camera Exposure
- Video Transmit Resolution Setup
- Configure the Video Codec
- Configure Voice Mail
- Configure the Message Waiting Indicator
- LDAP Configuration
- Parameters for LDAP Directory
- Configure BroadSoft Settings
- Parameters for XSI Phone Service
- Set up Personal Directory
- Enable Reverse Name Lookup
- Verify the Network Setup
- Install the Cisco IP Phone
- Configure the Network from the Phone
- Network Configuration Fields
- Text and Menu Entry From the Phone
- Set Up Wireless LAN from the Phone
- Scan List Menus
- Turn the Wi-Fi On or Off from Your phone
- Parameters for Wi-Fi Settings
- View the Wi-Fi Status
- Verify Phone Startup
- Configure VLAN Settings
- VLAN Settings Parameters
- Set Up a Wi-Fi Profile from the Phone
- Set Up a Wi-Fi Profile
- Wi-Fi Profile (n)
- Delete a Wi-Fi Profile
- Scan and Save a Wi-Fi Network
- SIP Configuration
- SIP Parameters
- Configure the SIP Timer Values
- SIP Timer Values (sec)
- Configure the Response Status Code Handling
- Response Status Code Handling Paramters
- Configure NTP Server
- Configure the RTP Parameters
- RTP Parameters
- Control SIP and RTP Behaviour in Dual Mode
- Configure the SDP Payload Types
- SDP Payload Types
- Configure the SIP Settings for Extensions
- Parameters for SIP Settings on Extensions
- Configure the SIP Proxy Server
- Configure the Subscriber Information Parameters
- Set Up Your Phone to Use OPUS Codec Narrowband
- Enable NAT Mapping
- NAT Mapping Parameters
- Configure NAT Mapping with the Static IP Address
- NAT Mapping with Static IP Parameters
- Configure NAT mapping with STUN
- NAT Mapping with STUN Parameters
- Dial Plan
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Edit the Dial Plan on the IP Phone
- Set the Control Timer Values
- Localize Your Cisco IP Phone
- Configure Time and Date on the Phone
- Configure Daylight Saving Time
- Phone Display Language
- Vertical Service Activation Codes
- Cisco IP Phone 8800 Series Documentation
- troubleshooting
- Feature Troubleshooting
- Phone Doesn't Show ACD Agent Availability
- An Emergency Call Doesn't Connect to Emergency Services
- Phone Cannot Access BroadSoft Directory for XSI
- Phone Screen Displays Boxes Instead of Asian Characters
- Factory Reset the Phone from the Pone Web Interface
- Capture Packets
- Phone Behavior During Times of Network Congestion
- Monitoring Phone Systems Overview
- Display the Phone Information Window
- View the Status Messages on the Phone
- View the Network Status
- Display Call Statistics Window
- View the Customization State in the Configuration Utility
- Reboot Reasons
- Reboot History on the Phone Web User Interface
- Basic Reset
- Factory Reset the Phone with the Keypad
- Perform Factory Reset from Phone Menu
- Physical and Operating Environment Specifications
- Cable Specifications
- Network Port Connector
- Phone Power Requirements
- Power Outage
- Network Protocols
- VLAN Interaction
- USB Port Information
- SIP Over TCP
- Failover and Recovery Registration
- NAT Mapping with Session Border Controller
- Chassis ID TLV
- System Capabilities TLV
- LLDP-MED Capabilities TLV
- LLDP-MED Extended Power-Via-MDI TLV
- QoS Resolution for LLDP-MED
- Accessories Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware
- Connect the Footstand
- External Speakers and Microphone
- Cisco Headset 521 and 522
- Cisco Headset 561 and 562
- Third Party Headsets
- Headset Configuration on Your Phone
- Audio Quality
- Wireless Headsets
- Cisco IP Phone Key Expansion Module
- Key Expansion Module Power Information
- Connect a Key Expansion Module to a Cisco IP Phone
- Connect Two or Three Key Expansion Modules to a Cisco IP Phone
- Auto Detection of Key Expansion Modules
- Configure the Key Expansion Module with the Phone Web Interface
- Allocate a Key Expansion Module Type
- Reset the Single LCD Screen Key Expansion Module
- Add Call Park on a Key Expansion Module Line Key
- Configure the LCD Brightness for a Key Expansion Module
- Troubleshoot the Key Expansion Module
- Wall Mounts
- Install the Non-Lockable Wall Mount Kit for Phone
- Remove the Phone from the Non-Lockable Wall Mount
- Non-Lockable Wall Mount Components for Phone with Key Expansion Module
- Install Non-Lockable Wall Mount Kit for Phone with Key Expansion Module
- Remove the Phone and Key Expansion Module from the Non-Lockable Wall Mount
- Adjust the Handset Rest
- XML and TR-069 Parameter Comparison
8851
Table of contents
- Table Of Contents
- Phone Set Features and Functions
- Location of Control
- Preference Setup
- Basic Features
- Muting a Call
- Forwarding Calls to another Phone
- Placing a Conference Call
- VoiceMail Service (iVoiceMail Plus)
- Remote Access to VoiceMail
- Activating Voicemail
- Using the Phone Log
- Extension Mobility
- Sim-Ring Mobility
- Switching Call Conversation from Mobile Back to IP Phone
- Password Management
- Change The IP Phone PIN
8851
Table of contents
- cisco unified communications manager
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Buttons and Hardware
- Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 User Guide for Cisco Unified Communications Manager
- Cisco IP Phone 8841
- Cisco IP Phones 8851 and 8851NR
- Cisco IP Phone 8861
- Power Save and Power Save Plus
- Additional Information
- Phone Setup
- Secure the Phone with a Cable Lock
- Basic Operations
- Make Calls
- Place a Call Using a Headset
- Redial a Number
- View All Calls on the Phone
- Answer the Oldest Call First
- Answer a Call Using PickUp
- Answer a Call Using Group PickUp and a Phone Number
- Answer a Call Using Other PickUp
- Respond to a Call Waiting Notification
- Transfer a Call to Another Number
- Monitor and Record Calls
- Mute Phone
- Put a Call on Hold by Answering a New Call
- Set Up Call Back Notification
- Park and Retrieve a Call Using Call Park
- Park a Call Using Manual Directed Call Park
- Place a Dialable Intercom Call
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Search and Dial a Contact While On a Call
- Sign In and Out of the Personal Directory
- Dial a Number from the Personal Directory
- Delete a Personal Directory Entry
- Assign a Fast Dial Code to a Personal Directory Entry
- Cisco WebDialer
- Sign Out of Cisco WebDialer
- Call History
- View the Call History
- Dial From the Call History
- Clear the Call History
- Voicemail
- Listen to Voice Messages
- Advanced Calling Features
- Add a Third Party to a Conference
- View Conference Participants
- Host a Meet Me Conference
- Place a Call with a Speed-Dial Button
- Do Not Disturb
- Malicious Call Identification
- Enable Extension Mobility
- Turn Mobile Connect On or Off for All Remote Destinations from a Desk Phone
- Line Status
- Custom Line Filters
- Select an Active Line Filter
- Duplicate a Line Filter
- Rename a Line Filter
- Display Queue Statistics
- Dismiss the Barge Alert Prompt Window
- Record a Chaperoned Call
- Intelligent Proximity for Mobile Devices
- Pair a Mobile Device
- Delete a Mobile Device
- Place a Mobile Call
- Check Bluetooth Contact Status
- Pair a Tablet
- Advanced Operations
- Switch to Active Applications
- Alert Calls
- Forced Authorization Code
- Feature Buttons and Softkeys
- Survivable Remote Site Telephony Overview
- Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Report a Problem with Cisco Collaboration Problem Reporting Tool
- User Preferences
- Change the Ringtone
- Change the Font Size
- Change the Phone Name
- Phone Services
- Accessory List
- View the Accessories List
- USB Devices
- Set Up Wideband for an Analog Headset
- Add a Bluetooth Accessory
- Turn On Bluetooth
- Delete a Bluetooth Accessory
- Cisco IP Phone 8800 Key Expansion Module
- Place a Call on the Key Expansion Module
- Adjust Key Expansion Module Brightness
- Why Can't I See All Active Calls on My Phone
- How Do I Redirect an Incoming Call
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen
- What Should I Do If I Accidentally Press a Button While on a Call
- How Do I Connect Two Calls and then Drop from the Line Myself
- How Can I Combine Two Calls Into a Single Conference Call
- Troubleshooting
- Missing Mobile and Remote Access through Expressway Sign-in Window
- Cannot Access Self Care Portal
- Documentation, Service Requests, and Additional Information
- Product Safety and Security
- Bluetooth Wireless Headset Performance
- FCC Part 15.21 Statement
- Warranty
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- related documentation
- cisco product security overview
- new and changed information
- Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
- Power Outage
- Power Negotiation Over LLDP
- VLAN Interaction
- Cisco Unified Communications Manager Express Interaction
- Phone Startup Overview
- External Devices
- USB Port Information
- Phone Behavior During Times of Network Congestion
- Cisco IP Phone Hardware
- Cisco IP Phone 8811
- Cisco IP Phones 8841 and 8845
- Phone Connections
- Cisco IP Phones 8861, 8865, and 8865NR
- Buttons and Hardware
- Softkey, Line, and Feature Buttons
- Cisco IP Phone Installation
- Enable Autoregistration for Phones
- Install Cisco IP Phone
- Set Up Phone from Setup Menus
- Apply a Phone Password
- Set up Wireless LAN
- Set Up Wireless LAN from Cisco Unified Communications Manager
- Set WLAN Authentication Attempts
- Set Up a Wi-Fi Group
- Configure Network Settings
- Load Server
- Set Domain Name Field
- Set SW Port Setup Field
- Set SSID Field
- Set 802.11 Mode Field
- Set IP Address Field
- Set Alternate TFTP Field
- Set Up Phone to Not Use DHCP
- Configure Phone Services for Users
- cisco ip phone administration
- Wireless Security Credentials
- Pre-Shared Key Setup
- Wireless Encryption
- EAP-TLS Authentication Certificates
- Install EAP-TLS Authentication Certificates
- Export and Install Certificates on ACS
- Export CA Certificate from ACS Using Internet Explorer
- Install Authentication Server Root Certificate
- PEAP Setup
- Cisco IP Phone Administration
- Install a User Certificate from the Phone Administration Web
- Manually Remove a Security Certificate from the Phone Administration Web
- SCEP Setup
- Access 802.1X Authentication
- X Authentication Options
- Set Device Authentication Field
- Custom Phone Rings
- Set Up Wideband Codec
- Set Up Idle Display
- Phone Features and Setup Overview
- Cisco IP Phone User Support
- Feature Buttons and Softkeys
- Phone Feature Configuration
- Set Up Phone Features for all Phones
- Set Up Phone Features for a Single Phone
- Feature Configuration Best Practices
- Enhanced Line Mode and Session Line Mode Environments
- Schedule Power Save for Cisco IP Phone
- Schedule EnergyWise on Cisco IP Phone
- Set Up Do Not Disturb
- Set Up Monitoring and Recording
- Set Up Call Forward Notification
- Enable BLF for Call Lists
- Set Up RTP/sRTP Port Range
- Mobile and Remote Access Through Expressway
- Deployment Scenarios
- Phone Features Available for Mobile and Remote Access Through Expressway
- Configure User Credentials Persistent for Expressway Sign-In
- Generate a QR Code for MRA Sign-In
- Set the Label for a Line
- Set Up Dual Bank Information
- Set Park Monitoring Parameters for Directory Numbers
- Set Up the Audio and Video Port Range
- Set up Cisco IP Manager Assistant
- Set up Visual Voicemail
- Set Up Visual Voicemail for a Specific User
- Visual Voicemail Setup for a User Group
- Set Up Softkey Template
- Phone Button Templates
- Assign Phone Button Template for All Calls
- Modify Phone Button Template for PAB or Fast Dial
- Set Up Additional Line Keys
- Features Available in Enhanced Line Mode
- Enable Intelligent Proximity
- Video Transmit Resolution Setup
- Corporate Directory Setup
- User Personal Directory Entries Setup
- Cisco IP Phone Address Book Synchronizer Deployment
- Cisco IP Phone Status
- Phone Information Fields
- Display Status Messages Window
- Display Network Information Screen
- Display Wireless Statistics Screen
- Display Call Statistics Window
- Call Statistics Fields
- Display Current Access Point Window
- Cisco IP Phone Web
- Device Information
- Network Setup
- Network Statistics
- Access and Network Web
- Device Logs
- Request Information from the Phone in XML
- Sample CallInfo Output
- Sample ModeInfo Output
- General Troubleshooting Information
- Startup Problems
- Cisco IP Phone Does Not Register with Cisco Unified Communications Manager
- Phone Cannot Connect to Server
- Cisco Unified Communications Manager Phone Registration
- Phone Reset Problems
- Phone Resets During Heavy Network Usage
- Phone Cannot Connect to LAN
- CTL File Authenticates but Other Configuration Files Do Not Authenticate
- Phone Does Not Register
- chapter.
- Phone Does Not Recognize DTMF Digits or Digits Are Delayed
- Determine DNS or Connectivity Issues
- Create a New Phone Configuration File
- Verify DNS Settings
- Additional Troubleshooting Information
- Maintenance
- Reset the Phone to the Factory Settings from the Phone Keypad
- Perform Network Configuration Reset
- Quality Report Tool
- Voice Quality Troubleshooting Tips
- Cisco IP Phone Cleaning
- International User Support
- Language Limitation
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- The Cisco IP Phone 8800 Series
- New and Changed Information
- New Information for Firmware Release 12.0(1)
- New Information for Firmware Release 11.5(1)SR1
- New Information for Firmware Release 11.5(1)
- Phone Setup
- Connect to the Network
- Connect to a Preconfigured Wi-Fi Network
- Connect to Expressway
- Activate Your Phone Automatically with a QR Code
- Activate and Sign In to Your Phone
- Sign Out of Your Extension from Another Phone
- Speed-Dial Numbers
- Buttons and Hardware
- Navigation
- Softkey, Line, and Feature Buttons
- Phone Screen Features
- Badged Icons
- Bluetooth and Your Phone
- Accessibility Features for the Cisco IP Phone 8800 Series
- Hearing-Impaired Accessibility Features
- Vision-Impaired and Blind Accessibility Features
- Voice Feedback
- Mobility-Impaired Accessibility Features
- Cisco IP Phone 8800 Series Wall Mount Kit Accessibility
- Phone Firmware and Upgrades
- View the Progress of a Phone Firmware Upgrade
- Phone Line Modes
- Additional Help and Information
- Report Call Quality Issues
- Lost Phone Connectivity
- Make Calls
- Make a Call with the Speakerphone
- Redial a Number
- Add a Speed Dial Button from Your Phone
- Delete a Speed Dial Button from Your Phone
- Dial an International Number
- Calls That Require a Billing Code or Authorization Code
- Decline a Call
- Answer a Coworker's Phone (Call Pickup)
- Answer a Call From an Associated Group (Other Pickup)
- View the Call Queue in a Hunt Group
- Trace a Suspicious Call
- Toggle Between Phone and Video Display
- Mute Your Call
- Swap Between Active and Held Calls
- Retrieve a Call on Hold with Call Park
- Forward Calls
- Conference Calls and Meetings
- View and Remove Conference Participants
- Intercom Calls
- Supervise and Record Calls
- Make a Priority Call
- Answer a Priority Call
- View Important Calls
- Use a Line Filter
- Get Notified Before You Join a Call on a Shared Line
- Mobile Devices and Your Desk Phone
- Switch Connected Mobile Devices
- Handle an Incoming Mobile Call
- View Your Mobile Contacts on Your Desk Phone
- View Your Mobile Call History on Your Desk Phone
- Move the Audio from Your Desk Phone to Your Tablet
- Move a Call from Your Desk Phone to Your Mobile Phone
- Corporate Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Call a Contact with a Fast-Dial Code
- Edit a Contact in Your Personal Directory
- Cisco Web Dialer
- Recent Calls List
- Return a Recent Call
- Your Voicemail Account
- Access Voicemail
- Available Applications
- Switch to Active Applications
- Change the Wallpaper
- Change the Ringtone
- Change the Font Size
- Adjust the Headset Feedback
- Adjust the Video Bandwidth
- Adjust the Volume During a Call
- Adjust Voice Speed
- Supported Accessories
- View the Accessories Associated with Your Phone
- Adjust Your Bass and Treble
- Test Your Microphone
- Audio Quality
- Wireless Headsets
- USB Headsets
- Turn Bluetooth On or Off
- Disconnect a Bluetooth Headset
- Swap Headsets While on a Call
- Key Expansion Module Buttons and Hardware
- Place a Call on the Key Expansion Module
- Adjust the Key Expansion Module Screen Brightness
- Safety and Performance Information
- External Devices
- Phone Behavior During Times of Network Congestion
- Compliance Information for Brazil
- FCC Part 15.19 Statement
8851
Table of contents
8851
Table of contents
- Table Of Contents
- Table Of Contents
- setting up your phone
- connecting the service
- key features
- Cisco 8861
- Your phone's display and buttons
- using your phone
- phone screen features
- making calls
- redial a number
- answering calls
- call park
- forward calls
- Conference Calls and Meetings
- Horizon | Cisco IP Phone 8841/8851 and 8861 User Guide
- record a call
- Recent Calls List
- delete a call record
- Voicemail
- Settings
- speed dials
- troubleshooting guide
- Feedback
8851
Table of contents
8851
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- New and Changed for Firmware Release 11.1(1)
- New and Changed Features for Firmware Release 11.0(1)
- New and Changed Features for Firmware Release 11(0)
- Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
- New Information for Firmware Release 10.4(1) SR1
- Phone Connections
- Cisco IP Phones 8841 and 8845
- Cisco IP Phone 8851
- Cisco IP Phones 8861 and 8865
- Buttons and Hardware
- Navigation
- Terminology Differences
- Verify the Network Setup
- Install the Cisco IP Phone
- Configure the Network from the Phone
- Network Configuration Fields
- Text and Menu Entry From the Phone
- Set Up Wireless LAN from the Phone
- Scan List Menus
- Verify Phone Startup
- Configure the Voice Codecs
- Configure the Video Codec
- VLAN Settings
- Chassis ID TLV
- Time to Live TLV
- Management Address TLV
- LLDP-MED Capabilities TLV
- LLDP-MED Inventory Management TLV
- Coexistence with CDP
- SIP and NAT Configuration
- Dual Registration
- RFC3311
- Configure the SIP Timer Values
- Configure the RTP Parameters
- Configure the SDP Payload Types
- Configure the Subscriber Information Parameters
- NAT Mapping with SIP-ALG Router
- Determining Symmetric or Asymmetric NAT
- Dial Plan
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Examples for the Interdigit Short Timer
- Regional Parameters and Supplementary Services
- Localize Your Cisco IP Phone
- Provisioning
- Web-Based Configuration Utility
- Web Administration Tabs
- Administrator and User Accounts
- Hardware and Accessory Installation
- Cisco IP Phone Accessories
- Connect the Footstand
- Headsets
- Wireless Headsets
- Bluetooth Wireless Headsets
- Wall Mount Options
- Mount
- Adjust the Handset Rest
- cisco ip phone administration
- Security Features
- DHCP Option Support
- Transport Layer Security
- Phone Information and Display Settings
- Customize the Startup Screen with Text and Picture
- Download Wallpaper
- Configure the Screen Saver with the Phone Web
- Add Logo as Boot Display
- Configure the Number of Call Appearances Per Line
- Enable Call Forwarding on User Tab
- Enable Remote Call Recording with SIP INFO
- Configure Missed Call Indication with the Configuration Utility
- Enable Do Not Disturb
- Set Up a Call Center Agent Phone
- Configure Bluetooth Handsfree from Configuration Utility
- Configure a Shared Line
- Configure Voice Mail for each Extension
- Assign a Ring Tone to an Extension
- Configure the Audio Settings
- Disable Video Services
- Phone Web Server
- Enable Access to Phone Web Interface
- XML Directory Service
- Configure a Phone to Connect to an XML Application
- Phone Features and Setup Overview
- Telephony Features for Cisco IP Phone
- Feature Buttons and Softkeys
- Configure a Speed Dial on a Line Key
- Configure a Speed Dial with the Configuration Utility
- Speed Dial
- Configure a Speed Dial on a Key Expansion Module
- Enable Dial Assistance
- Configure the Busy Lamp Field for Multiple Users with the Configuration Utility
- Configure the Busy Lamp Field for a Single Phone with the Configuration Utility
- Configure Busy Lamp Field with Other Features
- Configure the Busy Lamp Field Display Label
- Configure Alphanumeric Dialing
- Add Priority Paging
- Configure the LCD Brightness for a Key Expansion Module
- Customize a Programmable Softkey
- Programmable Softkeys
- Configure Provisioning Authority
- Configure Provisioning Authority in the Phone Configuration File
- Enable Hoteling on a Phone
- Configure PRT Upload
- Configure a Phone to Accept Pages Automatically
- Manage Phones with TR-069
- Report All Phone Issues from the Phone Web
- Capture Packets
- Personal Directory Setup
- Prepare the LDAP Corporate Directory Search
- Configure the XML Directory Service
- chapter
- Info
- Custom CA Status
- Attendant Console Status
- Network Statistics
- Access Port Information
- Voice
- Network Settings
- IPv6 Settings
- Inventory Settings
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Firmware Upgrade
- CA Settings
- Problem Report Tool
- Regional
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Outbound Call Codec Selection Codes
- Time
- Language
- Video Configuration
- Miscellaneous Line Key Settings
- Ringtone
- Extension Mobility
- Broadsoft XMPP
- Multiple Paging Group Parameters
- Extension
- Call Feature Settings
- ACD Settings
- Subscriber Information
- Audio Configuration
- User
- Unit
- TR-069
- Call History
- Troubleshooting
- Cisco IP Phone Does Not Go Through the Normal Startup Process
- Phone Displays Error Messages
- Phone Reset Problems
- Phone Does Not Recognize DTMF Digits or Digits Are Delayed
- Feature Troubleshooting
- Presence Status Doesn't Work
- Phone Screen Displays Boxes Instead of Asian Characters
- Verify DNS Settings
- Maintenance
- Perform Factory Reset from Phone Menu
- Identify Phone Issues with a URL in the Phone Web
- Reboot Reasons
- Reboot History on the Cisco IP Phone Screen