1. Handset light strip 11. Mute2. Phone screen 12. Headset3. Programmable feature & session buttons 13. Keypad4. Softkeys 14. Volume5. Navigation and select 15. Contacts6. Release 16. Applications7. Hold/Resume 17. Messages8. Conference 18. Back9. Transfer 19. Handset10. SpeakerphoneNavigationLine Buttons: Located on the left side of the phonescreen.Session Buttons: Located on the right side of thephone screen.Softkeys: Four softkey buttons are located belowthe phone screen. Press more for additional softkeys.Navigating a List or Menu: Press up, down, left, orright on the 4-way navigation cluster .Selecting an Item in a List or Menu: With the itemhighlighted, press select.Exiting a Menu: Press exit or go back on a level ina menu, press back .SettingsVolume: adjusts volume for the handset,headset, speakerphone, and ringer.Ringtone:1. Press applications .2. Select settings > ringtone.3. Select a line.4. Scroll through the list and press play to heara sample.5. Press set and apply to save selection.Screen Contrast:1. Press applications .2. Select settings > contrast.3. Press the navigation cluster left or right toalter the contrast and press save.Screen Brightness:1. Press applications .2. Select settings > brightness.3. Press the navigation cluster left or right toalter the brightness and press save.Font Size:1. Press applications .2. Select settings > font size.3. Select tiny, small, regular, large, or huge.4. Press save.Houston ISD HelpdeskPhone: 713-892-SERV (7378)https://servicedesk.houstonisd.orgCisco 8811, 8841, 8851, and 8861 VOIPQuick Start GuideTipsKeeping Track of Multiple Calls:1. Ringing call: flashing amber2. Connected call: solid green3. Held call: flashing green4. Shared line in use remotely: solid red5. Shared line on hold remotely: flashing redBest Practices in Using a Headset:If you use a headset to dial or answer a call, yourheadset is the primary audio path and a headseticon displays in the right corner of the header bar.Press answer to automatically answer a call usingthe headset.