© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Internal Information. Page 1 of 30Convert between Enterprise Firmware and Multiplatform Firmwarefor Cisco IP Phone 7800 and 8800 SeriesLast Updated: April-2019ContentsFirmware Migration (Overview) ....................................................................................................................... 2Firmware Migration FAQ (MUST READ) ........................................................................................................... 6Unified CM-Based Migration Method (Enterprise to MPP) ............................................................................. 9Unified CM-Based Migration Method (MPP to Enterprise) ........................................................................... 13Appendix A: Flex plan - How to order licenses via Product Upgrade Tool (PUT) ........................................... 16Appendix B: How to generate licenses for firmware conversion ................................................................... 21Appendix C: Bulk Provisioning (Unified CM-Based Method) .......................................................................... 26Appendix D: Overview of the Cisco IP Phone MPP GUI .................................................................................. 27