Cisco® 8851Dial PlanInternal Calls: Dial 5 digit extensionExternal Calls: Domestic/Local: 9+1 Area Code + NumberInt’l: 9+011+Country Code + NumberEmergency: 9+911 or 911Your Phone1. Incoming call or voicemail indicator2. Phone Screen3. Feature and session buttons4. Softkeys5 & 6. Navigation cluster, and Release7, 8, 9. Hold, Conference and Transfer10, 11 & 12. Speakerphone, Headset and Mute13, 14 Dial Pad & Volume15, 16, & 17. Contacts, Applications, Voicemail18 & 19. Back & HandsetFeature and Session ButtonsFeature buttons (left side): view calls on a line or Speed DialsSession buttons (right side): resuming calls or answering a call§ Green, steady: Active call§ Green, flashing: Held call§ Amber, steady: Private line in use§ Amber, flashing: Incoming call§ Red, steady: Remote line in use§ Red, flashing: Remote line on hold