TroubleshootingWorkCentre 7755/7765/7775 Multifunction PrinterUser Guide227Copy and Scan ProblemsWhen the copy or scan quality is poor, select the closest symptom from the following table to correctthe problem.If the copy quality does not improve after carrying out the appropriate action, contact Xerox CustomerSupport or your reseller.Symptom SolutionsLines or streaks only present in copies madefrom the document feeder.There is debris on the document glass. When scanning, thepaper from the document feeder passes over the debriscreating lines or streaks. Clean all glass surfaces with a lintfree cloth.Spots present in copies taken from thedocument glass.There is debris on the document glass. When scanning, thedebris creates a spot on the image. Clean all glass surfaceswith a lint free cloth.The reverse side of the original is showing onthe copy or scan.Copy: Enable Automatic Background Suppression.Scan: Enable Automatic Background Suppression.Image is too light or dark. Copy: Use the Image Quality settings to lighten, darken oradjust contrast.Scan: Use the Advanced Settings Tab to lighten, darken oradjust contrast.Colors are off. Copy: Use the Image Quality settings to adjustcolor balance.Scan: Confirm the correct Original Type is set. Use theAdvanced Settings tab to adjust color saturation.
