TroubleshootingWorkCentre 7755/7765/7775 Multifunction PrinterUser Guide172Printing Takes Too LongPrinter Resets or Turns Off FrequentlyPrinter Is Making Unusual Noises2-Sided Printing ProblemsProbable Causes SolutionsThe printer is set to a slower printing mode (forexample, heavyweight stock or transparency).It takes more time to print with special media. Make surethat the media type is set properly in the driver and at theprinter’s control panel.The printer is in ENERGY SAVE mode. It takes time for printing to start in power saving mode.The job is very complex. Wait. No action needed.Probable Causes SolutionsThe power cord is not correctly plugged intothe outlet.Turn off the printer, confirm that the power cord is correctlyplugged into the printer and the outlet, and then turn onthe printer.A system error occurred. Contact your local Xerox service representative with thefault information. Check the fault history. For details, seeControl Panel Messages on page 231.Probable Causes SolutionsThe tray is not installed correctly. Open and close the tray you are printing from.There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris. Ifyou cannot remove it, contact your Xeroxservice representative.Probable Causes SolutionsMedia or settings are not correct. Make sure that you are using correct media. For details, seeSupported Media on page 41. Envelopes, labels, gloss,extra heavyweight stock, and transparencies cannot beused for 2-Sided Printing.In the printer driver, choose 2-Sided Printing.