Xerox 6200DX - Phaser Color Laser Printer Network Manual

Also see for 6200DX - Phaser Color Laser Printer: Brochure & specs Setup and quick reference guide Paper guide Installation instructions Support guide

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Xerox 6200DX - Phaser Color Laser Printer Network Manual Manual pdf 42 page image

Novell NetWare 3.x/4.x/5.x NetworkPhaser® 6200 Color Laser Printer 37Novell NetWare Distributed/Enterprise Print Services (NDPS/NEPS)In order to access Xerox printers in this environment, you need Xerox Gateway software installed onyour system. The latest version of the Xerox Gateway Software is available on the Xerox web site atwww.xerox.com/officeprinting/support. Instructions are available on the web site for installing yourprinter using NDPS. The web also contains the CentreWare for NDPS User Guide.Novell NetWare troubleshootingTroubleshooting for the Windows-based PC consists of both hardware and software procedures. Thesteps in each of these procedures should eliminate cabling, communication, and connection problemsassociated with direct-connected ports. Complete one of these procedures (based on the type of portbeing used), then run a test print from your software application. If the job prints, no further systemtroubleshooting is necessary. For problems with the appearance of your document, once it has printed,refer to the Troubleshooting Guide on the Interactive Documentation CD-ROM.Requirements You are operating a Windows-based system with the CentreWare DP software and at least oneprint driver installed. You are a NetWare Network Administrator OR administrative person with ADMIN/SUPERVISOR or ADMIN/SUPERVISOR EQUIVALENT login rights to the NetWare Server(s)servicing the Phaser printer. The instructions for these troubleshooting tasks assume a base knowledge of NetWare.Novell NetWare troubleshooting quick check1. Verify that the printer is plugged in, turned on, and connected to an active network.2. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of theprinter. When the printer is connected to a functioning network receiving traffic, its link LED isgreen, and its orange traffic LED is flashing rapidly.3. Verify that the client is logged into the network and printing to the correct print queue. Also verifythat the user has access to the Phaser printer queue.4. Verify that the Phaser printer NetWare print queue exists, is accepting jobs, and has a Print Serverattached. If not, try using Setup Wizard in CentreWare DP to reconfigure the print queue.5. Print out the Configuration Pages. Verify that Printer Server is enabled. Try setting the frame typeto the frame type your NetWare Server is using.NoteTo determine your NetWare IPX frame type, type config at the Novell console screen. Onnetworks using multiple IPX frame types, it is CRITICAL that the frame type be setcorrectly.