– 51 –10. TROUBLESHOOTING10-1. Overview(1) Before engaging in troubleshooting(a) Applicable modelsAll Super Module Multi (SMMS-i, SMMS-e) models.(Indoor units: MM∗-AP∗∗∗, Outdoor units: MMY-MAP∗∗∗∗)(b) Tools and measuring devices required• Screwdrivers (Philips, flat head), spanners, long-nose pliers, nipper, pin to push reset switch, etc.• Multimeter, thermometer, pressure gauge, etc.(c) Things to check prior to troubleshooting (behaviors listed below are normal)(2) Troubleshooting procedureWhen a trouble occurs, proceed with troubleshooting in accordance with the procedure shown below.NOTERather than a genuine trouble (see the List of Check Codes below), the problem could have been caused by amicroprocessor malfunction attributable to a poor quality of the power source or an external noise. Check forpossible noise sources, and shield the remote control wiring and signal wires as necessary.NO. Behavior Possible cause1A compressor would not start • Could it just be the 3-minute delay period (3 minutes after compressorshutdown)?• Could it just be the air conditioner having the thermostat set to OFF?• Could it just be the air conditioner operating in fan mode or put on the timer?• Could it just be the system going through initial communication?2 An indoor fan would not start • Isn’t the outside temp out of range of use temperature?3An outdoor fan would not start or wouldchange speed for no reason• Could it just be cooling operation under low outside temperatureconditions?• Could it just be defrosting operation?4 An indoor fan would not stop • Could it just be the elimination of residual heat being performed as part ofthe air conditioner shutdown process after heating operation?5 The air conditioner would not respond to astart/stop command from a remote control• Could it just be the air conditioner operation under external or remotecontrol?TroubleAny other troubleCheck codedisplayed on interface P.C. boardof header unitCheck codedisplayed on interface P.C.board of relevant follower unitCheck trouble locationor trouble part"E28" trouble