Samsung HT-H4500K User Manual

Also see for HT-H4500K: User manual

41 - EnglishAppendixSymptom Check/Remedy"Not Available" appears onscreen.• The features or action cannot be completed at this time because:1. The Blu-ray/DVD disc's software restricts it.2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)3. The feature is not available at the moment.4. You’ve requested a title or chapter number or search time that is out of range.If the HDMI output is set toa resolution your TV cannotsupport (for example,1080p), you may not see apicture on your TV.• Press and hold the 5 button on front panel for more than 5 seconds with no discin the product. All settings will revert to their factory settings.No HDMI output. • Check the connection between the TV and the HDMI jack of the product.• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.Abnormal HDMI outputappears on the screen.• If random noise appears on the screen, it means that TV does not support HDCP(High-bandwidth Digital Content Protection).DLNA functionYou can see folders sharedthrough DLNA, but cannotsee the files.• DLNA shows only Photo, Music, and Movie files. It does not display other kinds offiles.Video plays intermittently. • Check if the network is stable.• Check if the network cable is properly connected and if the network is overloaded.The DLNA connectionbetween the TV and PC isunstable.• IP addresses under the same subnetwork should be unique, otherwise IP collisioncan cause an unstable connection.• Check if you have a firewall enabled.If so, disable the firewall function.BD-LIVEThe home cinema cannotconnect to the BD-LIVEserver.• Test whether the network connection is active by using the Network Statusfunction.• Check whether a USB memory device is connected to the product.• The memory device must have at least 1GB of free space to accommodate theBD-LIVE service.You can check the available size in BD Data Management. (See page 33)• See if the BD-Live Internet Connection option is set to Allow(All).• If all above fails, contact the contents provider or update to the latest firmware.When using the BD-LIVEservice, an error occurs.• The USB memory device must have at least 1GB of free space to accommodatethe BD-LIVE service.You can check the available size in BD Data Management. (See page 33)✎ When the factory default settings are restored, all stored user BD data is deleted.