Samsung HT-H4500K User Manual

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40 - EnglishAppendixSymptom Check/RemedyDolby Digital 5.1 CHSurround Sound is notproduced.• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH SurroundSound is produced only if the disc is recorded with 5.1 channel sound.• Is the audio language correctly set to Dolby Digital 5.1-CH in the informationdisplay?The remote control doesnot work.• Are you operating the remote within its operational range and within the properangle relative to the sensor?• Are the batteries drained?• Have you selected the mode (TV/BD) functions of the remote control (TV or BD)correctly?• The disc is rotating butthere is no picture.• Picture quality is poorand the picture isshaking.• Is the TV power on?• Are the video cables connected properly?• Is the disc dirty or damaged?• A poorly manufactured disc may not be playable.Audio language andsubtitles do not work.• The Audio Language and subtitle functions will not work if the disc does notcontain multiple language sound tracks or subtitles.The menu screen doesnot appear even when youselect the menu function.• Are you using a disc that does not contain menus?The aspect ratio cannot bechanged.• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or 4:3Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 mode only. Refer tothe Blu-ray Disc jacket, and then select the appropriate function.• The product is notworking.(Example: The powergoes off or you hear astrange noise.)• The Product is notworking normally.• Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.This will reset the unit.- Using the RESET function will erase all stored settings.Do not use this function unless necessary.You have forgotten therating level password.• With no disc in the product, press and hold the product's 5 button for longerthan 5 seconds. INIT appears on the display and all settings will return to theirdefault values.- Using the RESET function will erase all stored settings.Do not use this function unless necessary.Can't receive radiobroadcasts.• Is the antenna connected properly?• If the antenna's input signal is weak, install an external FM antenna in an area withgood reception.There is no sound whenyou try to listen to TV audiothrough the home cinemaspeakers.• If you press the ^ button while listening to TV audio using the D. IN or AUXfunctions, the Blu-ray/DVD disc functions are turned on and the TV audio ismuted.