Panasonic WV-SW395 Installation Manual

Also see for WV-SW395: Integration note Product catalog Comparison chart Operating instructions Operating instructions

Contents

Panasonic WV-SW395 Installation Manual Manual pdf 30 page image

TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem isnot described below.Symptom Cause/solution ReferencepagesPower is not turned on.When using a PoE+ device for power supply• Are the PoE+ (IEEE802.3at compliant) device and the RJ-45female connector (cable integrated type) connected using a LANcable (category 5e or better, STP*)?Check whether the connection is appropriately established.* PAL model only• Depending on the PoE+ device, the power supply will stop whenthe demanded power exceeds its total power limit for all PoE+ports.Refer to the operating instructions of the PoE+ device in use.• When connecting both of the 24 V AC power supply and the PoE/PoE+ device for power supply, the network connection may not beestablished.Turn down the power supply from the PoE/PoE+ device.22–23• Is the power cable connected firmly to power that meets therequired specifications?Check whether the connection is appropriately established.22• Is the housing base attached to the camera firmly?Check if it is attached correctly and firmly. 20The camera does not moveto the preset positionsaccurately.• When the preset positions become inaccurate during use, it ispossible to correct the positions by executing the position refreshfunction.In addition, when "Position refresh" is set for the created schedule,the camera position will be corrected periodically. In some situa-tions, reconfigure the preset positions.OperatingInstructions(PDF)When the camera is pan-ning/tilting, the camerastops panning/tilting andmechanical noise comesfrom the camera.• The camera position may have become inaccurate. Carry out therefresh position function from the [Default reset] tab of the"Maintenance" page of the setup menu.OperatingInstructions(PDF)The camera starts panningunpredictably.• This may be caused by noise.Check the exogenous noise level around the camera. 11When the power is turned on,the live indicator lights orblinks orange.• Is the LAN cable connected appropriately?Connect the LAN cable appropriately.• Is the hub or router connected to the camera operating appropri-ately?Check if the hub or router in use is operating appropriately.• Isn't the LAN cable connected to the camera broken?Replace the cable with another one.2330