TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.R Place the handset on the charger to turn on the handset.The unit does not work. R Make sure the batteries are installed correctly (page 12).R Fully charge the batteries (page 12).R Check the connections (page 10).R Unplug the base unit’s AC adaptor to reset the unit. Reconnectthe adaptor and try again.R The handset has not been registered to the base unit. Registerthe handset (page 52).I cannot pair a cellular phone tothe base unit.R Depending on the compatibility of the cellular phone, you maynot be able to pair it to the base unit. Confirm that your cellularphone supports the hands-free profile (HFP) specification.R Confirm that the Bluetooth feature of your cellular phone isturned on. You may need to turn this feature on depending onyour cellular phone.R The Bluetooth technology on your cellular phone may not befunctioning normally. Turn off and on your cellular phone.R If your cellular phone is already connected to another Bluetoothdevice such as a Bluetooth headset, turn it off or disconnect itfrom your cellular phone.R Some cellular phones may require you to enter the BluetoothPIN to pairing. Confirm that you entered the correct PIN.I cannot connect a cellular phoneto the base unit.R Confirm that your cellular phone is turned on.R Confirm that your cellular phone is within base unit range(page 16).R Your cellular phone’s Bluetooth feature is turned off. Turn it on.R Depending on the state of the wireless environment, such asthe presence of any electrical interference, there may be adelay even if the auto connection feature is turned on. You canconnect to the base unit manually (page 21).R The cellular phone has not been paired to the base unit. Pairthe cellular phone (page 19).R If your cellular phone is already connected to another Bluetoothdevice such as a Bluetooth headset or other Panasoinc DECTphone, disconnect the device, then perform the connectingprocedure to the base unit.R If your cellular phone is already registered on anotherPanasonic DECT phone, this function will not work properly. Westrongly recommend that you remove the registration of thisphone on both your cellular phone and on the other PanasonicDECT phone.72 For assistance, please visit http://www.panasonic.com/helpUseful InformationTG958x_0704_ver031.pdf 72 2014/07/04 10:32:29