1.1 System Highlights — KX-TDA100/KX-TDA20022 Installation Manual1.1 System Highlights — KX-TDA100/KX-TDA2001.1.1 System HighlightsNetworking FeaturesThis Hybrid IP-PBX supports the following networking features:TIE Line ServiceA TIE line is a privately leased communication line between 2 or more PBXs, whichprovides cost effective communications between company members at different locations.Virtual Private Network (VPN)VPN is a service provided by the telephone company. It uses an existing line as if it werea private line.QSIG NetworkQSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features ina private network.Voice over Internet Protocol (VoIP) NetworkThe PBX can connect to another PBX via a private IP network. In this case, voice signalsare converted into IP packets and sent through this network.Built-in Small Call Centre FeaturesAn incoming call distribution group can be used as a small call centre with the followingfeatures:Queuing FeatureWhen a preprogrammed number of extensions in an incoming call distribution group arebusy, additional incoming calls can wait in a queue. While calls are waiting in the queue,the calls are handled by the Queuing Time Table, which can be assigned for each timemode (day/lunch/break/night).Log-in/Log-outIncoming call distribution group members can join (Log-in) or leave (Log-out) the groupsmanually. While logged-in, a member extension can have a preprogrammed time periodautomatically for refusing calls after completing the last call (Wrap-up).VIP CallIt is possible to assign a priority to incoming call distribution groups. If an extensionbelongs to multiple groups and the extension becomes idle, queuing calls in the groupswill be distributed to the extension in priority order.Computer Telephony Integration (CTI) FeaturesConnecting a personal computer (PC) to this Hybrid IP-PBX (via a DPT, or via a Server PC ona LAN) enables extension users to make use of advanced features by using the stored data inthe PC or in the Server PC.Voice Mail FeaturesThis Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as wellas DPT (Digital) Integration.
