TQBS029156Troubleshooting guideBefore requesting service, make the followingchecks. If the problem still persists, consultyour dealer for instructions.Updating to the latest software (firmware) maysolve the problem. (> 45)The unit does not work.• Check the connections. (> 6)• One of the unit’s safety devices may have beenactivated.Reset the unit as follows:1 Press [Í/I] on the main unit to switch the unitto standby.• If the unit does not switch to standby, press[Í/I] on the main unit for about 3 seconds.The unit is forcibly switched to standby.Alternatively, disconnect the AC mainslead, wait one minute, then reconnect it.2 Press [Í/I] on the main unit to switch it on. Ifthe unit still cannot be operated, consult thedealer.Cannot eject a disc.1 Press and hold [Í/I] on the main unit for atleast 3 seconds when it is turned off.2 Press and hold [OK], the yellow button and theblue button at the same time for more than5 seconds.• “00 RET” is displayed on the front paneldisplay.3 Repeatedly press [1] (right) until “06 FTO” isdisplayed on the front panel display.4 Press [OK].The remote control does not work.• The remote control and main unit are usingdifferent codes. Change the code on the remotecontrol.“Remote Control ” appears on the right side ofthe screen. (“∏” stands for a number.)Startup is slow.• Startup takes time in the following situations:– A disc is inserted.– Immediately after a power failure or the ACmains lead is connected.– When the “Quick Start” is not activated. (> 54)The clock does not display on the unit whenswitched to standby.• The clock does not display when “Front PanelDisplay” is set to “Automatic”. (> 51)Screen size is wrong.• Check the “Aspect for 4:3 Video”. (> 52)• Adjust the aspect ratio setting on TV.• Check “Aspect for Recording” before recordingor picture quality change. (> 49)TV reception is not displayed.• Broadcast signals are not output from this unit’sRF OUT terminal. Select “On” in “RF OUT( Aerial Signal )”. (> 54)The black screen appears on the TV.• Depending on the TV, this phenomenon may beprevented by reconnecting to a different HDMIinput terminal.The screen changes automatically.• If “Screen Saver” is set to “On”, the screen saverfunction will be activated when there is nooperation for 5 minutes or more. (> 51)The followings do not indicate a problemwith this unit:• Regular disc rotating sounds or HDD rotatingsounds.• Poor reception due to atmospheric conditions.• When you switch the unit on or to standby,there may be an unexpected sound.General operationReferenceFront panel displayPress and hold [OK] andthe indicated numberbutton at the same timefor more than 5 seconds.(> 55, Remote Control)DisplaysTV screen and video