37SQT0080ReferenceLimited Warranty(ONLY FOR U.S.A. AND PUERTO RICO)Panasonic Products Limited WarrantyLimited Warranty Coverage (For USA and Puerto Rico Only)If your product does not work properly because of a defect in materials orworkmanship, Panasonic Corporation of North America (referred to as “thewarrantor”) will, for the length of the period indicated on the chart below, whichstarts with the date of original purchase (“warranty period”), at its option either(a) repair your product with new or refurbished parts, (b) replace it with a new ora refurbished equivalent value product, or (c) refund your purchase price. Thedecision to repair, replace or refund will be made by the warrantor.During the “Labor” warranty period there will be no charge for labor. During the“Parts” warranty period, there will be no charge for parts. This Limited Warrantyexcludes both parts and labor for non-rechargeable batteries, antennas, andcosmetic parts (cabinet). This warranty only applies to products purchased andserviced in the United States or Puerto Rico. This warranty is extended only tothe original purchaser of a new product which was not sold “as is”.Mail-In Service--Online Repair RequestOnline Repair RequestTo submit a new repair request and for quick repair status visit our Web Site atwww.panasonic.com/repair.When shipping the unit, carefully pack, include all supplied accessories listed inthe Owner’s Manual, and send it prepaid, adequately insured and packed well ina carton box. When shipping Lithium Ion batteries please visit our Web Site atwww.panasonic.com/BatteryHandling as Panasonic is committed to providingthe most up to date information. Include a letter detailing the complaint, a returnaddress and provide a daytime phone number where you can be reached. Avalid registered receipt is required under the Limited Warranty.IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THEPURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAIDAND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THEREPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OFPURCHASE.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials orworkmanship, and DOES NOT COVER normal wear and tear or cosmeticdamage. The warranty ALSO DOES NOT COVER damages which occurred inshipment, or failures which are caused by products not supplied by thewarrantor, or failures which result from accidents, misuse, abuse, neglect,mishandling, misapplication, alteration, faulty installation, set-up adjustments,misadjustment of consumer controls, improper maintenance, power line surge,lightning damage, modification, introduction of sand, humidity or liquids,commercial use such as hotel, office, restaurant, or other business or rental useof the product, or service by anyone other than a Factory Service Center orother Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER“LIMITED WARRANTY COVERAGE”.THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THISPRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.(As examples, this excludes damages for lost time, travel to and from theservicer, loss of or damage to media or images, data or other memory orrecorded content. The items listed are not exclusive, but for illustration only.)ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTYOF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITEDWARRANTY.Some states do not allow the exclusion or limitation of incidental orconsequential damages, or limitations on how long an implied warranty lasts, sothe exclusions may not apply to you.This warranty gives you specific legal rights and you may also have other rightswhich vary from state to state. If a problem with this product develops during orafter the warranty period, you may contact your dealer or Service Center. If theproblem is not handled to your satisfaction, then write to the warrantor’sConsumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITEDWARRANTY, ARE YOUR RESPONSIBILITY.As of November 2013User memo:Product or Part Name Parts LaborBlu-ray Disc Player 1 Year 90 DaysAll included Accessories(Except Non-Rechargeable Batteries) 90 Days Not ApplicableOnly Non-Rechargeable Batteries 10 Days Not ApplicableCustomer Services Directory (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate yournearest Dealer or Service Center; purchaseParts and Accessories; or make Customer Service andLiterature requests by visiting our Web Site at:http://www.panasonic.com/supportor, contact us via the web at:http://www.panasonic.com/contactinfoFor hearing or speech impaired TTY users, TTY: 1-877-833-8855Accessory Purchases (United States and Puerto Rico)Purchase Parts, Accessories and Owner’s Manual online for all PanasonicProducts by visiting our Web Site at:http://www.pstc.panasonic.comOr, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-237-9080 (Fax Only)(Monday-Friday 9am-9pm EST)Panasonic National Parts Center20421 84th Avenue South, Kent, WA 98032(We accept Visa, MasterCard, Discover Card, American Express)For hearing or speech impaired TTY users, TTY: 1-866-605-1277The model number and serial number of this product can befound on either the back or the bottom of the unit.Please note them in the space provided below and keep forfuture reference.MODEL NUMBERSERIAL NUMBERDATE OF PURCHASEDEALER NAMEDEALER ADDRESSTELEPHONE NUMBER