Lenovo ThinkSystem D2 Manual

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Similar events are grouped together in categories. The alert category is in the following format: severity -device, where:• severity is one of the following severity levels:– Critical. A key component in the server is no longer functioning.– Warning. The event might progress to a critical level.– System. The event is the result of a system error or a configuration change.• device is the specific device in the server that caused the event to be generated.ServiceableSpecifies whether user action is required to correct the problem.CIM InformationProvides the prefix of the message ID and the sequence number that is used by the CIM messageregistry.SNMP Trap IDThe SNMP trap ID that is found in the SNMP alert management information base (MIB).Automatically contact ServiceYou can configure the Lenovo XClarity Administrator to automatically notify Support (also known as callhome) if certain types of errors are encountered. If you have configured this function and this field is setto Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for LenovoSupport to call, you can perform the recommended actions for the event.Note: This documentation includes references to IBM web sites, products, and information aboutobtaining service. IBM is Lenovo's preferred service provider for the Lenovo server products.For more information about enabling Call Home from Lenovo XClarity Administrator, see http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html. In addition, see “XCCevents that automatically notify Support” on page 38 for a consolidated list of all Lenovo XClarityController events that are called home to Lenovo Support.User ActionIndicates what actions you should perform to solve the event. Perform the steps listed in this section inthe order shown until the problem is solved. If you cannot solve the problem after performing all steps,contact Lenovo Support.XCC events that automatically notify SupportYou can configure the XClarity Administrator to automatically notify Support (also known as call home) ifcertain types of errors are encountered. If you have configured this function, see the table for a list of eventsthat automatically notify Support.Table 1. Events that automatically notify SupportEvent ID Message StringFQXSPEM4014I The RAID controller has problem with the battery. Please contact technicalsupport to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])FQXSPEM4015I The RAID controller detected unrecoverable error. The controller needsreplacement.([arg1],[arg2],[arg3],[arg4],[arg5])FQXSPEM4025I One or more virtual drive have problem. Please contact technical support toresolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])FQXSPEM4026I Drive error was detected by RAID controller. Please contact technical supportto resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])38 ThinkSystem D2 Enclosure, Modular Enclosure, Modular Enclosure for 6U Configuration and ThinkSystem SD530 Compute NodeMessages and Codes Reference