4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).5. Click Advanced Settings.6. Click the Monitor tab.7. Select the correct screen refresh rate.• Problem: Wrong characters are displayed on the screen.Solution: Did you follow the correct procedure when installing the operating system or applicationprogram? If you did, have the external monitor serviced.• Problem: The Extend desktop function does not work.Solution: Enable the Extend desktop function by doing the following:1. Connect the external monitor to the monitor connector, and then connect the monitor to an electricaloutlet.2. Turn on the external monitor and the computer.3. Right-click on the desktop, and click Screen resolution.4. Click the Monitor-2 icon.5. Select Extend these displays for multiple displays.6. Click the Monitor-1 icon (for the primary display, the computer display).7. Set the resolution for the primary display.8. Click the Monitor-2 icon (for the external monitor).9. Set the screen resolution for the secondary display.10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relativeposition, but the icons must touch each other.11. Click OK to apply the changes.Note: To change the color settings, right-click on the desktop, and click Screen resolution. ClickAdvanced Settings, select the Monitor tab, then set Colors.• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refreshrate on the secondary display.Solution: Change the resolution and the color depth to lower settings for the primary display. Referto the solution to the above problem.• Problem: Display switching does not work.Solution: If you use the Extend desktop function, disable it, and change the display output location. Ifa DVD movie or a video clip is playing, stop the playback, close the application, and then change thedisplay output location.• Problem: The screen position on the external monitor is incorrect when that monitor is set for a highresolution.Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left orright on the screen. To correct this, first ensure that your external monitor supports the display mode(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitorsupports. If it does support the display mode you have set, go to the setup menu for the monitor itselfand adjust the settings there. Usually the external monitor has buttons for access to the setup menu. Fordetails, see the documentation that comes with the monitor.108 User Guide
