• Message: 0189: Invalid RFID configuration information area.Solution: The EEPROM checksum is not correct (block # 4 and 5). Reset the block # 0 and 1, for examplethe box Serial Number, and/or block # 4 and 5, for example the UUID.• Message: 0190: Critical low-battery error.Solution: The computer turns off, because the battery is low. Connect the ac power adapter to thecomputer and charge the battery.• Message: 0191: System Security - Invalid remote change requested.Solution: Bad system configuration change request has been detected, for example, the BootBlockupdate has failed or unknown request packet has been detected. To clear the error, enter the ThinkPadSetup program.• Message: 0199: System Security - Security password retry count exceeded.Solution: This message is displayed if you enter a wrong supervisor password more than three times.Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup program.• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.Solution: The wireless network card is not supported on this computer. Remove it.• Message: 0251: System CMOS checksum bad.Solution: The system CMOS might have been corrupted by an application program. The computer usesthe default settings. Run ThinkPad Setup to reconfigure the settings. If you still see the same error code,have the computer serviced.• Message: 0271: Real Time Clock Error - Check Date and Time settings.Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date andtime.• Message: 2000: ThinkVantage Active Protection sensor diagnostics failed.Solution: ThinkVantage® Active Protection sensor is not working correctly. Have the computer serviced.• Message: 2100: Detection error on HDD0 (Main HDD).Solution: The hard disk drive or hybrid drive is not working. Have the hard disk drive or hybrid driveserviced.• Message: 2102: Detection error on HDD2 (M.2 SATA)Solution: The M.2 SATA device is not working. Have the M.2 SATA device serviced.• Message: 2110: Read error on HDD0 (Main HDD)Solution: The main hard disk drive or hybrid drive is not working. Have the main hard disk drive orhybrid drive serviced.• Message: 2112: Read error on HDD2 (M.2 SATA)Solution: The M.2 SATA device is not working. Have the M.2 SATA device serviced.• Message: 2200: Machine Type and Serial Number are invalid.Solution: Machine Type and Serial Number are invalid. Have the computer serviced.• Message: 2201: Machine UUID is invalid.Chapter 9. Troubleshooting computer problems 101
