63www.gateway.comTroubleshootingComputerThe computer will not start■ Make sure that the power cord is connected to an AC power source and your computeris turned on.Diskette driveThe diskette drive is not recognized■ Shut down and restart your computer.You cannot save a file to diskette or you see the message “disk is full orwrite-protected”■ Make sure that the write-protection tab on the upper-right corner of the diskette isdown (unprotected).■ Delete unnecessary files on the diskette and try again.■ Make sure that the diskette you are using is IBM-compatible.■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by thediskette drive.■ Run Error-checking on the diskette. For more information, see “Checking the harddrive for errors” in Using Your Computer which has been included on your hard drive.To access this guide, click Start, All Programs, then click Gateway Documentation.If errors are detected and corrected, try using the diskette again.You see a “Access Denied” or “Write protect” error message■ Move the write-protection tab in the upper-right corner of the diskette down(unprotected).■ The diskette may be full. Delete unnecessary files on the diskette and try again.■ Make sure that the diskette you are using is IBM-compatible.■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by thediskette drive.You see a “Disk is full” error message■ Delete unnecessary files on the diskette.■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by thediskette drive.
