49-85251 19Troubleshooting Tips ... Before you call for serviceTROUBLESHOOTING TIPSProblem Possible Cause What To DoBurners do not light 3OXJRQUDQJHLVQRWFRPSOHWHO\LQVHUWHGLQthe electrical outlet.Make sure electrical plug is plugged into a live, properlygrounded outlet.Gas supply not connected or turned on. See the Installation Instructions that came with yourrange.A fuse in your home may be blown or thecircuit breaker tripped.Replace the fuse or reset the circuit breaker.Burner parts not replaced correctly. See the Care and Cleaning of the range section.Burner slots near the electrode may beclogged.Remove the burners and clean them. Check the electrodearea for burned-on food or grease. See the Care andCleaning of the range section.Food residue on electrode Lightly polish flat tip of electrode with nail file orsandpaper until shiny.Top burners do notburn evenlyImproper burner assembly. Make sure the burner caps are seated correctly. See theCare and Cleaning of the range section.Burner slots on the side of the burner maybe clogged.Remove the burners for cleaning. See the Care andCleaning of the range section.Burner flames arevery large or yellowImproper air to gas ratio. ,IUDQJHLVFRQQHFWHGWR3URSDQHJDVFRQWDFWWKHtechnician who installed your range or made theconversion.Surface burnerslight but bake andbroil burners do not.Gas to the oven burners may have beenshut off.The oven gas shut-off is located on the gas regulator nearthe gas line attachment to your range. Locate it and flipthe lever.My oven door glassappears to be"tinted" or have a"rainbow" color.The inner oven glass is coated with a heatbarrier to reflect the heat back into theoven to prevent heat loss and keep theouter door cool while baking.This is normal. Under certain light or angles, you may seethis tint or rainbow color.Drawer does notslide smoothly ordragsThe drawer is out of alignment. Fully extend the drawer and push it all the way in. See theCare and Cleaning of the range section.Drawer is over-loaded or load isunbalanced.Reduce weight or redistribute drawer contents.Lever isshown closed.38//7223(1Sealed burner models