38Problem Possible Causes What To DoSteam from the vent When using the convection • This is normal.feature, it is normal to seesteam coming out of the ovenvent. As the number of shelvesor amount of food beingcooked increases, the amountof visible steam will increase.“Burning” or “oily” This is normal in a new oven • To speed the process, set a self-clean cycle for aodor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-the vent cleaning oven section.Strong odor An odor from the insulation • This is temporary.around the inside of the ovenis normal for the first few timesthe oven is used.Fan noise Convection fan is running. • This is normal. The convection fan will rununtil the function is over or the door is opened.• The convection fan will operate during preheat ofthe bake cycle. The fan will turn off after the ovenis heated to the set temperature. This is normal.The oven is self-cleaning. • Wait for the self-clean cycle to finish and the ovento cool.Oven shelves are The shelves were cleaned • Apply a small amount of vegetable oil to a paperdifficult to slide in a self-clean cycle. towel and wipe the edges of the oven shelves withthe paper towel. Do not spray with Pam® or otherlubricant sprays.Drawer does not slide The drawer is out • Fully extend the drawer and push it all the way in.smoothly or drags of alignment. See the Care and cleaning of the range section.Drawer is over-loaded or • Reduce weight. Redistribute drawer contents.load is unbalanced.Warming drawer will A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work blown or the circuit breakertripped.Controls improperly set. • See the Warming drawer section.Excessive condensation Liquid in drawer. • Remove liquid.in the drawer Uncovered foods. • Cover food with lid or aluminum foil.Temperature setting too high. • Reduce temperature setting.Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.warming drawer Drawer not fully closed. • Push drawer in until latch engages.Before you call for service…Troubleshooting TipsConsumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions