36Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety InstructionsBefore you call for service…Troubleshooting TipsProblem Possible Causes What To DoFood does not bake Oven controls improperly set. • See the Using the oven section.or roast properly Shelf position is incorrect • See the Using the oven section.or the shelf is not level.Incorrect cookware or • See the Using the oven section.cookware of impropersize being used.Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!adjustment. section.Food does not Oven controls improperly set. • Make sure you touch the BROIL HI/LO pad.broil properly Door not open to the broil stop • See the Using the oven section.position as recommended.Improper shelf position • See the Broiling Guide.being used.Cookware not suited • For best results, use a pan designed for broiling.for broiling.In some areas the power • Preheat the broil element for 10 minutes.(voltage) may be low.• Broil for the longest period of time recommendedin the Broiling Guide.Oven temperature Oven thermostat • See the Adjust the oven thermostat—Do it yourself!too hot or too cold needs adjustment. section.Clock and timer do Plug on range is not completely • Make sure electrical plug is plugged into a live, properlynot work inserted in the electrical outlet. grounded outlet.A fuse in your home • Replace the fuse or reset the circuit breaker.may be blown or thecircuit breaker tripped.Oven controls improperly set. • See the Using the clock and timer section.Oven will not self-clean The oven temperature is • Allow the range to cool to room temperature andtoo high to set a self-clean reset the controls.operation.Oven controls improperly set. • See the Using the self-cleaning oven section.“Crackling” or This is the sound of the • This is normal.“popping” sound metal heating and coolingduring both the cookingand cleaning functions.