Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located inside the machine): ___________________________Model Number (located on the front of the machine): ____________________Machine Driver CD-ROM number (located on the CD-ROM): ______________Purchase Date:__________________________________________________Customer Technical Support Sequence*1. Internet — www.canontechsupport.comFor quick and comprehensive self-help in an intuitively guided interactive troubleshootingenvironment, the place to start is our helpful tech support web site. In addition, the latestdriver downloads, answers to frequently asked questions, product information, and“where to buy” instructions are found here.2. Email Tech Support — www.canontechsupport.comFor individual attention to a special issue, try emailing our friendly technical engineers,specially trained to communicate quick, easy, and logical solutions to your inquiries within24 hours.3. Toll-Free Live Tech Support — (1-800-828-4040)This option provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays), during your product’s 1 year limited warranty period. Tele-phone Device for the Deaf (TDD) support is available at (1-866-251-3752).4. Extended Service and Support — www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extendedservice program that provides up to three full years of service and support coverage at avery attractive price. CarePAK offers toll-free Canon technical support and includesCanon’s superb InstantExchange product replacement program. For further informationabout extending your Canon service and support, call (1-800-385-2155), or visit our Website at www.canonesp.com. CarePAK must be purchased during your product’s war-ranty period.For more information and updated program specifics, please visit our web site atwww.canontechsupport.com.* Support program specifics are subject to change without notice.
